Job summary
Employer heading
System Coordination Centre Delivery Manager
NHS AfC: Band 7
NHS North East London Integrated Care Board (ICB) was formed on 1 July 2022.
We are an exciting new organisation putting the needs of communities at the heart of our commissioning arrangements.
We are working with local people and partners across health, social care and the voluntary sector in innovative ways to improve health and wellbeing for all our communities. Our key priority in the next year will be to develop closer integrated and collaborative ways of working with all our partners to implement our Out of Hospital Strategy.
We can only do this with great staff who are encouraged and supported, which is why we invest in them, listen to them, make sure we are representative of our populations and that we foster their health and wellbeing.
Please note that all vacancies will be subject to a 6 months' probation period in line with the Probation Policy.
Job overview
The North East London Integrated Care Board (NELICB) is looking for Senior System Co-ordination Centre (SCC) Delivery Officers to join our SCC team.
Primarily, the SCC supports the wider health and care system through proactive co-ordination of an integrated system response and resilience to operational pressures and risks by utilising available information and intelligence alongside political navigation and influencing.
Main duties of the job
The Senior SCC Delivery Officer will work alongside UEC providers and other organisations across the NELICB and North East London Integrated Care System (NELICS) and London region to proactively identify and evaluate operational pressures, respond to escalation, and invoke strategies, processes and provide assurance on risk reduction and de-escalation, to key stakeholders, including ICB directors, ambulance services, NHSE and others.
Working for our organisation
NHS North East London Integrated Care Board (ICB) was formed on 1 July 2022.
We are an exciting new organisation putting the needs of communities at the heart of our commissioning arrangements.
We are working with local people and partners across health, social care and the voluntary sector in innovative ways to improve health and wellbeing for all our communities. Our key priority in the next year will be to develop closer integrated and collaborative ways of working with all our partners to implement our Out of Hospital Strategy.
We can only do this with great staff who are encouraged and supported, which is why we invest in them, listen to them, make sure we are representative of our populations and that we foster their health and wellbeing.
Please note that all vacancies will be subject to a 6 months' probation period in line with the Probation Policy.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for full duties and responsibilities.
Person specification
Education & Qualifications
Essential criteria
- Relevant degree or extensive knowledge, skills and experience to equivalent level
- Evidence of continuing professional development and managerial development including management of change
Knowledge & Experience
Essential criteria
- Can demonstrate a successful track record of participating in complex programmes within a large health/social care organisation
- Experience in participation in performance monitoring, and proposing and implementing corrective actions
- Experience in developing effective working relationships with proven ability to manage conflict resolution between parties
- Experience of managing assurance processes
Desirable criteria
- Understanding of the current issues impacting on the NHS and the impact on local services.
- Experience of working in Pressure surge management/Systems Resilience
Skills & Abilities
Essential criteria
- Ability to build relationships; engage, lead and develop others, and maintain credibility
- Ability to work autonomously at a senior level
- Well-developed planning and organisational skills with a flexible and adaptable approach to meet challenging deadlines, maintaining a positive and solution focused attitude.
Other
Essential criteria
- Ability to work as part of a team and work flexibly to provide support to other departments and teams as and when necessary
- Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion
Desirable criteria
- Experience of managing a team
Documents to download
Further details / informal visits contact
- Name
- Jo Scott-Jones
- Job title
- Head of SCC
- Email address
- [email protected]
List jobs with NHS North East London Integrated Care Board in Administrative Services or all sectors