Job overview

NHS Continuing Healthcare (NHS CHC) is a package of care for adults aged 18 or over which is arranged and funded solely by the NHS. North West London Integrated Commissioning Board (ICB) are looking for individuals to join the service in a variety of roles and bands. The NWL team has come together under a new structure and this is an exciting opportunity to join a dynamic and positive team.

North West London Integrated Care Board is looking to appoint a full time CHC Complex Clinical Assessor. The post holder will report to the CHC Complex Clinical Case Manager. 

The post holder will be responsible for providing day to day case management expertise for CHC eligible patients presenting with highly complex needs and circumstances including supporting complex safeguarding situations, providing support to the Head of CHC with legal cases, such as court of protection.

Main duties of the job

We are looking for innovative, forward thinking, enthusiastic and confident nurses to be part of a skilled and dynamic team. Previous experience of working in NHS Continuing Healthcare would be an advantage and a sound level of knowledge and experience of the National Framework for NHS Continuing Healthcare is required.

The post holder will need to be an excellent communicator with sound interpersonal skills. They will need to have the ability to manage emotive and sensitive issues with tact and diplomacy, work well under pressure, negotiate with confidence, and maintain a high level of productivity. They will become part of a diverse multi-skilled team, who support each other with their own clinical knowledge to ensure the best personalised care for each individual client.
The post holder will complete all aspects of NHS Continuing Healthcare and strive to improve processes and services. They will respond and report safeguarding concerns working closely with system partners. They will ensure that DoLS compliance is followed. They will need to demonstrate time management skills in managing a caseload, and working in a flexible manner within a pressurized environment.

Working for our organisation

NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster.

The local population is large and diverse, with a wide range of health and care needs  that are evolving all the time. Working with our partners including Councils, NHS provider Trusts, GPs and voluntary and community organisations, we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care.

Working for us, you can help ensure that our residents and patients have access to the right services when they need them and assist them take greater care of their own health to ensure they live longer, healthier lives.

To do this we will:
improve outcomes in population health and healthcare

reduce inequalities in health outcomes, experience, and access

enhance productivity and better value for money

support broader social and economic development within our area.

We're proud of our staff and the contribution they make and are committed to developing their knowledge and skills in a supportive, inclusive, and values-led organisation.