Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 282-SA1246249-A
- Employer
- The Royal Marsden NHS Foundation Trust
- Employer type
- NHS
- Site
- The Royal Marsden
- Town
- Sutton
- Salary
- £28,166 Per Annum
- Salary period
- Yearly
- Closing
- 07/11/2024 23:59
Employer heading
Receptionist / Administrator
NHS AfC: Band 2
Job overview
Outpatients are seeking an enthusiastic receptionist/administration officer to help maintain the efficient administration in their departments at our Sutton Site. This post is vital to the smooth running of the main outpatient clinics. You will work in a busy environment, providing a reception service for patients and relatives. The role also includes preparing medical records for the consultant's clinics. As a member of a mulit-disciplinary team, you should possess excellent interpersonal, verbal communication and organisational skills. Keyboard/IT skills are essential and hospital experience is desirable.
further information please contact Tracey Lover on 0208 661 3828.
Main duties of the job
To undertake in a range of clerical, administration and reception duties within the Outpatient department in a sensitive and polite manner whilst providing a comprehensive & efficient clerical service to patients and clinical staff within the trust.
Working for our organisation
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Detailed job description and main responsibilities
For more information, please refer to the job description and person specification.
To prepare and attend the Royal Marsden Outreach Urology Clinic held in Croydon University Hospital, Croydon. To arrange any investigations and appointments for patients receiving follow-up care at RMH.
To take responsibility in booking appointments through the Connect system for clinics within the Royal Marsden NHS Foundation Trust and any other outside hospital when requested.
Rearrange appointments at the request of patients or medical staff and to inform patients verbally or by letter.
To Assist patients who present in person at the reception desk with outpatient queries, making any necessary arrangements requested, changing patients registration details.
Person specification
Education/Qualifications
Essential criteria
- Good standard of general education to GCSE level.
Experience
Essential criteria
- Experience of working as part of a team in a customer focused setting.
Desirable criteria
- Previous experience of working in an outpatient setting.
Skills Abilities/knowledge
Desirable criteria
- Knowledge of computerised patient administration system.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tracey Lover
- Job title
- OPD Admin Manager
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
Recruitment Support
Open Monday to Friday
08:30 am to 17:30pm
- Telephone
- 01629 690 825
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