Crynodeb o'r swydd
- Prif leoliad
- Health & Justice Services
- Gradd
- NHS AfC: Band 3
- Contract
- Parhaol
- Oriau
- Llawnamser
- Rhan-amser
- Cyfeirnod y swydd
- 333-D-HJ-1647
- Cyflogwr
- Central and North West London NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- HMP High Down
- Tref
- Sutton, Surrey
- Cyflog
- £27,129 - £28,649 p.a Inc. Outer HCAS (pro rata if part time)
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 26/07/2024 23:59
Teitl cyflogwr
Healthcare Administrator – HMP High Down
NHS AfC: Band 3
Trosolwg o'r swydd
Central & North West London NHS Foundation Trust is a Top Employer Award Winner & works in partnership to provide responsive & dependable primary care, mental health, intellectual disability & substance misuse services to the diverse & culturally rich communities we serve.
In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative & enthusiastic Healthcare Administrator to join our forward thinking, friendly & expanding Admin team at HMP High Down. By joining our Prisons Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but who also have the opportunity to have a real impact on promoting health & well-being. Our healthcare services work to a 7 day week working model, to ensure our patient's healthcare is managed & maintained to the highest of standards at all times.
We are particularly looking for people with experience of supporting an Integrated Substance Misuse Team (ISMT) who deliver psychosocial interventions, Clinical interventions & accredited treatment programmes for offenders coming into prison that are identified as having a drug or alcohol problem.
Prif ddyletswyddau'r swydd
- Review reports sent by the Drug Treatment Monitoring and engage positively in team meetings and supervision sessions as required by the Data Control Manager.
- To provide efficient and effective administrative support to the Healthcare team comprising primary care, mental health and substance misuse.
- The post holder will be expected to cover a range of administration tasks, which require the exercise of initiative operating within broad guidelines. These require administrative and IT skills
- The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Gweithio i'n sefydliad
Central and North West London NHS Foundation Trust offers its staff ongoing career progression through:
- · Monthly supervision
- · Annual personal development plans/appraisals
- · Access to exciting internal and external training opportunities.
Excellent progression through various career pathway opportunities such as but not limited to:
- · Preceptorship Programme
- · Support and guidance with Revalidation
- · Hidden Gem and annual award ceremonies
Excellent staff benefits, our benefit packages are amongst the best in London and include:
- · Health and wellbeing services
- · Season ticket loans
- · Cycle to work scheme
- · Relocation package
The trust also values its staff and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching.
All of our sites in Surrey offer free use of the onsite leisure facilities and free parking for staff.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Administration and Communication:
- To book internal and external appointments for patients, change and update appointments in line with performance monitoring targets and service policies and procedures.
- To prepare and distribute documents, mainly created using Microsoft office software (letters, memos, reports, discharge summaries, etc) ensuring that all policies and procedures are adhered to.
- To provide a telephone reception service and deal with telephone calls, correspondence and other internal or external agencies in an appropriate and professional manner, using judgement and discretion where necessary and to refer queries as appropriate to relevant members of the clinical team.
- Deal with outgoing and incoming correspondence, ensuring that incoming correspondence is distributed as quickly as possible.
- To support administration team leader and the healthcare teams with co-ordination of meetings, note taking and minute taking.
- To assist with the local induction of new employees to the team.
- Liaise with the IT and Facilities departments, as required, to ensure routine maintenance of equipment and treatment areas is kept up to date and to ensure that office supplies are available.
- Organise requests for medical investigations (blood tests, X-rays etc) and ensure that results are available when required.
- To understand health and safety regulations and assist in maintaining a safe environment for clients and visitors to the department in accordance with fire, health and safety procedures.
Manyleb y person
Education and Qualifications
Meini prawf hanfodol
- Educated to GCSE level or higher (grade C or above).
- NVQ Level 2 Administration (or equivalent)
Meini prawf dymunol
- European Computer Driving Licence
- RSA in shorthand/typing
- NVQ Level 3 Administration
Skills & Knowledge
Meini prawf hanfodol
- A comprehensive working knowledge of the use of Microsoft Office software – Word, Excel and Powerpoint
- Ability to work in a flexible and organised manner, to prioritise and work to deadlines
- Ability to communicate effectively in English in writing
- Confidence to work on own initiative and to consult as needed
- Must be numerate and able to provide statistical data clearly and accurately
- Demonstrate effective organisational ability over a wide range of tasks: e.g. filing, diary management, record keeping, statistics.
- Ability to work positively in a team
- Ability to work under pressure.
- Ability to maintain confidentiality appropriately and understand the issues involved.
- Ability to treat service users with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person
- Able to build constructive relationships with warmth and empathy, using good communication skills.
Meini prawf dymunol
- Knowledge of Client Administration Systems
- Knowledge and understanding of medical terminology
Previous Experience
Meini prawf hanfodol
- Experience of dealing with members of the public both face to face and on the phone
- Experience of working in health or health related environment
Meini prawf dymunol
- Experience of working with databases
- Substantial experience in administration
- Work within multidisciplinary teams.
Other
Meini prawf hanfodol
- The post holder must have the ability to understand and implement the equal opportunities policy at a level appropriate to the job.
- Ability to promote anti-discriminatory and anti-racist practices..
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Steven Turner
- Teitl y swydd
- Performance & Administration Lead
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0207 147 6746
- Gwybodaeth i gefnogi eich cais
We are a friendly team and encourage any prospective candidate to contact us with any questions and/or to book an informal visit.
You can also find more information on our services and the work we do within the Health & Justice Directorate please do take a look at our new website https://www.cnwl.nhs.uk/health-and-justice
Our motto is “Caring NOT Judging” so by working in partnership with the criminal justice system & other agencies, we provide responsive, dependable & high-quality primary care & mental health services to those who may have offended & those at risk of offending in the communities we serve, to improve their health status & to encourage social inclusion.
Rhestr swyddi gyda Central and North West London NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector