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Job summary

Main area
Offender Healthcare
Grade
Band 3
Contract
Fixed term: 18 months
Hours
Full time - 37.5 hours per week
Job ref
277-6413187-KENT
Employer
Oxleas NHS Foundation Trust
Employer type
NHS
Site
HMP East Sutton Park
Town
Sutton Valence, Maidstone
Salary
£24,816 - £26,336 pa inc
Salary period
Yearly
Closing
10/07/2024 23:59

Employer heading

Oxleas NHS Foundation Trust logo

Administrator

Band 3

Job overview

We are looking for a motivated and dedicated administrator to join our small friendly team at HMP East Sutton Park on a fix term or secondment to cover maternity leave. This post will provide an integrated comprehensive secretarial and administrative support service to the integrated health care services at HMP East Sutton Park. 

Key Task and Responsibilities:

Undertaking copy/audio typing and word processing support to the team for  the provision of required client related reports, letters, discharge summaries  etc, including legal documentation, whilst prioritising work- load and meeting deadlines.

Dealing with incoming correspondence on a daily basis, distributing and 
taking appropriate action as necessary and ensuring urgent items are brought to the attention of a member of the team.

 Preparing and presenting any statistical returns as necessary.

 Undertake any administrative procedures required to support the team,
 e.g. arrange medical staff & practitioner rota’s organise meetings.

Implementing and maintaining effective client filing systems, ensuring client records are safe, confidential, up to date and accessible. 

Main duties of the job

  • Undertaking copy/audio typing and word processing support to the team for the provision of required client related reports, letters, discharge summaries etc, including legal documentation, whilst prioritising work- load and meeting deadlines.
  • Dealing with incoming correspondence on a daily basis, distributing and taking appropriate action as necessary and ensuring urgent items are brought to the attention of a member of the team. Preparing and presenting any statistical returns as necessary.
  • Undertake any administrative procedures required to support the team, e.g. arrange medical staff & practitioner rota’s organise meetings.
  • Implementing and maintaining effective client filing systems, ensuring client records are safe, confidential, up to date and accessible.
  • Attending and participating in meetings.
  • Minute meetings e.g. case conferences/professional meetings and team meetings as required, distributing as appropriate and taking administrative follow-up acting on own initiative.
  • Undertaking administrative duties, e.g. diary management, photocopying, faxing, monitoring stationery/clinical items and ordering as necessary.

Working for our organisation

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families.  This is strengthened by our new values:

  • We’re Kind
  • We’re Fair
  • We Listen
  • We Care

Detailed job description and main responsibilities

IMPORTANT INFORMATION, PLEASE READ:

All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.  

You will need to provide: 

Proof of right to work documentation 

Proof of ID, needs to include 1 photographic ID

Proof of address documentation 

Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.

Address History: 

5 years address history will be needed.  

Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously. 

Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.

In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).

Undertaking copy/audio typing and word processing support to the team for the provision of required client related reports, letters, discharge summaries etc, including legal documentation, whilst prioritising work- load and meeting deadlines.

  • Dealing with incoming correspondence on a daily basis, distributing and taking appropriate action as necessary and ensuring urgent items are brought to the attention of a member of the team.
  • Preparing and presenting any statistical returns as necessary.
  • Undertake any administrative procedures required to support the team, e.g. arrange medical staff & practitioner rota’s organise meetings.
  • Implementing and maintaining effective client filing systems, ensuring client records are safe, confidential, up to date and accessible.
  • Attending and participating in meetings.
  • Minute meetings e.g. case conferences/professional meetings and team meetings as required, distributing as appropriate and taking administrative follow-up acting on own initiative.
  • Undertaking administrative duties, e.g. diary management, photocopying, faxing, monitoring stationery/clinical items and ordering as necessary.
  • Using electronic clinical record system (SystmOne), email, intranet, Internet and Microsoft packages as required.
  • Handling both routine and urgent matters using initiative and with minimal supervision.
  • Participating in supervision and PDR/appraisal.
  • Undertaking any other duties commensurate with the level of the post as required, ensuring efficient and effective running of the department/section. 
  • Liaison and telephone contact with all statutory and non-statutory agencies, healthcare practitioners, GPs, consultants and solicitors etc., within prisons, hospitals and community health settings as required. To act as first point of contact for incoming calls, taking accurate, detailed messages as necessary ensuring these are passed on to the appropriate personnel.
  • Providing and receiving complex and sensitive information.
  • Proactively communicating with colleagues on workload issues, annual leave arrangements and administration issues.
  • Maintain sound working relationships and communication with all colleagues within Oxleas.

 

Person specification

Education/Qualifications

Essential criteria
  • GCSE Level English Language or equivalent
  • Secretarial experience

Skills

Essential criteria
  • Computer literacy/internet/intranet/e-mail skills
  • Operating all other Office Equipment
  • Knowledge of Microsoft Packages
  • Communicating effectively both in writing and verbally

Experience

Essential criteria
  • • Accurate Minute Taking
  • • Accurate data input

Employer certification / accreditation badges

Veteran AwareNo smoking policyAge positiveInvestors in People: GoldDefence Employer Recognition Scheme (ERS) - BronzeImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Clare Denny
Job title
Recruitment & Retention Resourcing Officer
Email address
[email protected]
Telephone number
07504877653
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