Job summary
- Main area
- Offender Healthcare
- Grade
- Band 8b
- Contract
- Fixed term: 2 years
- Hours
- Full time - 37.5 hours per week
- Job ref
- 277-6346136-SWP
- Employer
- Oxleas NHS Foundation Trust
- Employer type
- NHS
- Site
- NHS South West House
- Town
- Taunton
- Salary
- £58,972 - £68,525 pa
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Service Delivery & Improvement Manager
Band 8b
Job overview
Are you ready to unlock your potential within a challenging, creative and fast paced work environment? Do you want to escape your current job role and work with people to build positive and productive lives, whatever their past? Now is the time to break into offender healthcare and develop your career.
Oxleas NHS trust were awarded the South West Prison Healthcare contract in 2022. We are seeking a Service Delivery and Improvement Manager to sit within our South West Prisons Operational Team.
Our healthcare teams have a real impact on promoting health and well-being to those in prison and we pride ourselves on using skills and strategies that instil hope for patients future resettlement back into the community. We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.
The Service Delivery & Improvement Manager will provide strategic leadership, management and direction for the Southwest Prison Service Delivery and Improvement programme. The post holder will work with a range of stakeholders to continue to develop the Southwest Prisons Service Delivery and Improvement plan (SDIP) and will be responsible for overseeing implementation of the SDIP through working with local teams and Quality Leads.
Main duties of the job
The Service Delivery & Improvement Manager will lead, manage and develop implementation and improvement programmes/projects linked to the SDIP. These will be innovative and complex and will focus on developing, testing implementing and spreading a range of approaches to drive quality improvement at scale. This will involve supporting Senior staff (including Directors and Associate Directors), Clinical Leads, Regional Managers and Heads of Healthcare to achieve the SDIP objectives. The postholder will also be required to prepare and present briefings on the SDIP strategy and progress at both regional and executive level.
In addition to leading and advising on large improvement programmes our Service Delivery and Improvement Manager will be a key member of the Southwest Prisons Senior Leadership Team. The Service Delivery & Improvement Manager will contribute to developing and delivering programmes as well as our wider learning system, and needs to have experience of managing large-scale improvement and service delivery programmes, project management skills and excellent stakeholder engagement.
Working for our organisation
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We’re Kind
- We’re Fair
- We Listen
- We Care
Detailed job description and main responsibilities
IMPORTANT INFORMATION, PLEASE READ:
All applicants must be willing to undertake National Security Vetting in order to work in a Prison Setting. This will be completed as part of the pre-employment checks through Oxleas and the prison vetting team.
You will need to provide:
Proof of right to work documentation
Proof of ID, needs to include 1 photographic ID
Proof of address documentation
Non-UK passport holders will need to have correct documentation (right to work in the UK) and a Home office Share code.
Address History:
5 years address history will be needed.
Applicants that are not UK Passport holders who provide less than 5 years UK address history will need to provide a Police Certificate which must be in English from where they resided previously.
Applicants who are UK Passport holders who have lived abroad for a period of more than six months during the last three years will need to provide a certificate of good conduct or an overseas police check in English from the countries resided in or visited.
In order to assist you in obtaining a Police Certificate, guidance can be sought from:https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants
If the country you have resided in is not listed here, you can obtain the necessary information by contacting the relevant Embassy or High Commission for that Country. Their contact details can be found on the Foreign & Commonwealth Office website (http://www.fco.gov.uk/en).
Person specification
Qualifications
Essential criteria
- Masters degree qualified or equivalent experience
- Quality improvement qualification or equivalent experience
- Management qualification or substantive experience
- Project management qualification or equivalent experience.
Desirable criteria
- Hold a formal qualification in an aspect of improvement (e.g., systems improvement, Improvement Advisor Professional Development Programme)
Experience
Essential criteria
- Experience in the application of improvement methodologies in a healthcare setting.
- Experience in senior position in an NHS organisation, working with senior leaders, clinicians and patient groups.
- Demonstratable experience and skill to manage complex programmes of work.
- Able to provide leadership and motivation to staff. Building, shaping and leading teams to ensure delivery of outcomes to time and in budget.
- Experience in building, shaping, and leading teams to ensure delivery of outcomes to time and in budget.
Skills/Knowledge
Essential criteria
- Have expertise in improvement science with a clear grasp of concepts and experience of their practical application.
- Knowledge and experience of Programme and Project Management.
- Confident with a range of data collection, analysis and communication methods and techniques and using evidence to drive improvement, performance and change.
- Broad understanding of the NHS and prison healthcare, including key policy issues which affect improvement, safety and patient experience.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kate Pearce
- Job title
- Associate Director Southwest Prisons Operations
- Email address
- [email protected]
List jobs with Oxleas NHS Foundation Trust in Administrative Services or all sectors