Job summary
- Main area
- Children services
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 779-NN-6477590-A&C-Z
- Employer
- Hounslow and Richmond Community Healthcare NHS Trust
- Employer type
- NHS
- Site
- Thames House
- Town
- Teddington
- Salary
- £29,460 - £31,909 per annum including HCAS (Outer)
- Salary period
- Yearly
- Closing
- 06/08/2024 23:59
Employer heading
Children Looked After Health Team Administrator – Richmond & Kingston
Band 4
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From the autumn, HRCH community services for Hounslow will be provided by West London NHS Trust. HRCH will continue to provide community services in the borough of Richmond.
HRCH is a great place to work, and we're committed to staff development, so if you're interested in joining our team, we encourage you to apply.
____________________________________________________________________
Job overview
The post holder will work closely with members of, and provide smooth operational support to, the CLA Health Team and the local authority business support team. They will be responsible for ensuring all referrals for Children Looked After (CLA), prospective carers and adoptions are appropriately processed in line with statutory guidance and legislation. The post holder will have good attention to detail and will be highly organised in a busy office environment. They will ensure all data entries to the clinical systems and database are accurate and up to date.
Main duties of the job
The post holder will be expected to maintain confidentiality in all aspects of patient data; and to communicate efficiently and respectfully with a variety of people.
The post holder will work as part of the Children Looked After Health Team, under the direction of the Admin Lead & CLA Named Nurse, and will provide expertise in the proactive management of the patient pathway from referral to discharge.
They will be expected to provide clerical, administrative support to clinicians working in the team. This will include responsibilities such as: efficient referral processing, appointment bookings, data management, secretarial support to clinical staff, uploading and distributing confidential reports.
Working for our organisation
Community healthcare is unlike any other part of the NHS. It’s personalised care that helps people to retain their independence. It’s the NHS at its best and the difference you make is truly tangible. Our colleagues often describe us as a family, and we know how important that sense of belonging and support is when you start a new job. It’s simple - happy, engaged staff provide better services.
In 2018, we were named ‘Best Place to Work for Employee Satisfaction’ by the Nursing Times. The same year, we won the Workforce category at the HSJ Awards. In the latest NHS Staff Survey results 2020, we had the best response rate amongst community trusts nationally.
We are the top community trust in the country on the theme Quality of care for the third year. We had the highest percentage of staff who felt they are able to deliver the care they aspire to and are satisfied with the quality of care they give to patients or service users.
Detailed job description and main responsibilities
*****Please see attached the full Job Description and the Person Specification for the all the main responsibilities of this role.******
Person specification
Education
Essential criteria
- GCSE or equivalent in English and Maths grades A-C
- Familiarity with SystmOne or similar patient record databases
Desirable criteria
- Expertise in the use of Microsoft Excel or other database application
Experience
Essential criteria
- Experience of working within NHS – this is essential in understanding NHS processes
Desirable criteria
- Experience in LAC setting
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Nik Arezina
- Job title
- Admin Lead - Paediatric Medicine & Therapies
- Email address
- [email protected]
- Telephone number
- 0208 891 8188
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