Job summary
- Main area
- Therapy Assistant
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (7 day service which will include some weekend working)
- Job ref
- 396-779-NN-7059672-DE-AL-Z
- Employer
- Kingston and Richmond NHS Foundation Trust
- Employer type
- NHS
- Site
- Richmond Response and Rehabilitation Team
- Town
- Teddington
- Salary
- £28,622 - £30,225 per annum inclusive of HCAS (Outer)
- Salary period
- Yearly
- Closing
- 01/04/2025 23:59
Employer heading

RRRT Therapy assistant
Band 3
On 1st November 2024, our name will be changing to Kingston & Richmond NHS Foundation Trust. To find out more, please visit: https://kingstonhospital.nhs.uk/about-us/better-together-our-partnership-with-hrch/
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*The pay scales advertised have been confirmed by NHS England, we are awaiting confirmation of when these will be reflected. The new scales can be found here: Pay scales for 2024/25 | NHS Employers
Job overview
The purpose of RRRT is to work with patients and service users to maximise their physical and social functioning to enable them to remain within the community for as long as possible. The MDT undertakes all elements of hospital discharge work including hospital liaison and case finding. The aim of the service is to reduce inappropriate hospital admission, minimise hospital length of stay and support vulnerable clients at home, this role works within a multi-disciplinary, multi-agency team and in partnership with primary health care and social care professionals, providing expert case management, clinical assessment, diagnosis and individualised treatment plans, promoting self-management.
The Therapy Assistant will work under the supervision of professionals in the MDT to support patients/service users to regain their independence.
Main duties of the job
To provide support to qualified therapists and nurses via facilitation of rehabilitation programmes with clients whose function and mobility are below their usual level, encouraging, enhancing and progressing their rehabilitation to the best of their abilities. To promote and facilitate rapid responses for clients who require delivery and fitting of small aids and equipment in their homes in order to facilitate their continued safe and independent function and mobility.
Working for our organisation
Development and staff wellbeing
Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
Detailed job description and main responsibilities
To work in partnership with service users in restoring their self-confidence and independence under the direction of the case co-ordinator.
To demonstrate the safe use of and provide equipment, adaptations and alternative methods or coping strategies to increase or maintain peoples independence and/or assist carers (under guidance of therapist)
To measure client goals in line with the support plan and to adjust support plans as agreed with case co-ordinator.
To work closely and undertake joint visits to service users homes with colleagues from multi-disciplinary teams as directed.
To provide cover for the business administration function in the team and undertake support duties as directed.
To identify situations where clients are deemed to be at risk, including situations where people may be neglected or abused in accordance with the Inter-Agency Policy and Procedures for Safeguarding Adults.
To facilitate client choice and empowerment through promoting independence, in particular through the timely provision of information, advice and support to ensure clients maintain independence for as long as possible.
To ensure the highest level of date quality for all information recorded, ensuring that the information is consistently timely, accurate and complete to ensure the service meets all trust policies.
CLINICAL RESPONSIBILITIES
Carry out client risk assessment as agreed with the occupational therapists and physiotherapists and provide feedback on clients’ physical and occupational performance and skills deficits.
Carry out client treatment and ongoing rehabilitation as agreed with the occupational therapists and physiotherapists and as per service protocol and feedback on clients’ physical and occupational performance.
Provide client instruction, direction and guidance during assessment and intervention and adjust own clinical interventions based on clients’ needs during the intervention. To evaluate effectiveness of the intervention in discussion with supervising therapist, and modify programme accordingly.
Provide above client interventions in the patients home or in a community setting as appropriate.
Use communication, reasoning and negotiation skills to establish a therapeutic relationship with clients and identify barriers and possible solutions to communication difficulties.
Feedback effectively to multi-disciplinary team and external agencies on clients’ performance and progress towards identified rehabilitation goals.
Comply with all relevant national and local policies and procedures.
Respect the individuality, values, cultural and religious diversity of clients and contribute to provision of a service sensitive to these needs.
Exercise good personal time management, punctuality and consistent reliable attendance.
Undertake responsibility for management of peripheral store and weekly ordering procedures and organise cover for this when required.
TRAINING/EDUCATION RESPONSIBILITIES
Review and reflect on practice and identify areas for self-development through participation in the annual appraisal system and regular clinical and professional supervision.
Attend courses to enable achievement of appraisal objectives and to share this knowledge with peers on return.
Attend and actively participate in RRRT monthly meeting and other relevant meetings.
Person specification
Experience
Essential criteria
- A relevant health or social care qualification e.g. NVQ 3
- Care certificate (or willing to work towards)
- Experience of working within a social care or health setting, preferably within a multi- disciplinary team
- Experience of undertaking home visits and carrying out assessments
- Experience of the provision of equipment and adaptations
- Experience of forming good working relationships with colleagues, partners, services users and carers
- Experience of achieving positive outcomes for service users and the community through multi-disciplinary and/ or partnership working
- Experience of clinical record keeping, and maintaining patient confidentiality
Desirable criteria
- Able to keep accurate and contemporaneous clinical notes
- Able to evaluate patients' condition, and adapt treatment as necessary
- Puts people at the centre of everything he/ she does
- Be innovative and forward thinking
- Able to work as a team member being flexible, reliable and committed
- Ability to demonstrate empathy, sensitivity and tact.
- Able to problem solve
Knowledge
Essential criteria
- Understanding of the issues and needs faced by vulnerable adults and their carers
- Knowledge of services and resources appropriate to meet the needs of vulnerable adults and their carers
- Knowledge of some health and social care legislation relevant to the role
Desirable criteria
- Good working knowledge of Microsoft Office applications
Skills and Abilities
Essential criteria
- Ability to communicate effectively in oral and written forms with a wide range of people, including staff and senior managers, customers and partners working in the statutory and voluntary sector
- Ability to promptly escalate any concerns
Desirable criteria
- Evidence of cross-discipline communication and collaboration
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Pragya Gupta
- Job title
- Assistant Team Manager
- Email address
- [email protected]
- Telephone number
- 07769283930
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