Job summary
- Main area
- Administration Team Lead
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Home or remote working
- Job ref
- 779-NN-6404640-A&C-Y
- Employer
- Hounslow and Richmond Community Healthcare NHS Trust
- Employer type
- NHS
- Site
- Whitton Health & Social Care Centre
- Town
- Twickenham
- Salary
- £29,460 - £31,909 per annum pro rata including HCAS (outer)
- Salary period
- Yearly
- Closing
- 10/07/2024 23:59
Employer heading
Administrator Lead Band 4 - Respiratory, Cardiac + Falls
Band 4
____________________________________________________________________
From the autumn, HRCH community services for Hounslow will be provided by West London NHS Trust. HRCH will continue to provide community services in the borough of Richmond.
HRCH is a great place to work, and we're committed to staff development, so if you're interested in joining our team, we encourage you to apply.
____________________________________________________________________
Job overview
The Respiratory Care, Falls and Cardiac Rehab teams are looking for an experienced, dynamic and friendly individual to fill the role of Band 4 Administrator Lead. The Administrator lead is a pivotal role responsible for leading the administrative team and working closely with the 3 team leads supporting the delivery of integrated care. This includes supervision and appraisal for the Band 3 administrator. If you are looking to develop your skills or perhaps you want a change of scenery, then look no further! Our community teams can provide you with exciting opportunities for professional development including access to external training. We pride ourselves on our supportive and friendly working environment.
Main duties of the job
You will be expected to support the business manager and service manager in day to day business administration within the team. Main duties are not exhaustive of service delivery, management and training/appraisal. Please see job description for full details of role
Working for our organisation
Community healthcare is unlike any other part of the NHS. It’s personalised care that helps people to retain their independence. It’s the NHS at its best and the difference you make is truly tangible. Our colleagues often describe us as a family, and we know how important that sense of belonging and support is when you start a new job. It’s simple - happy, engaged staff provide better services.
In 2018, we were named ‘Best Place to Work for Employee Satisfaction’ by the Nursing Times. The same year, we won the Workforce category at the HSJ Awards. In the latest NHS Staff Survey results 2020, we had the best response rate amongst community trusts nationally.
We are the top community trust in the country on the theme Quality of care for the third year. We had the highest percentage of staff who felt they are able to deliver the care they aspire to and are satisfied with the quality of care they give to patients or service users.
Infection Control
As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19.
Detailed job description and main responsibilities
Please see job description and person specification for full details of the role responsibilities. Please reference the person specification in your application.
For further information, please contact Respiratory Care Team Leads
Hannah Brown 0771720258
Anna Thorz 0208 487 1783
Person specification
Qualifications
Essential criteria
- NVQ Business Administration Level 3 or equivalent.
- Educated to A Level
Desirable criteria
- Experience of working in NHS setting or similar large organisation
- Experience of operating and maintaining a management information system database or similar.
Experience
Essential criteria
- Intermediate computer skills with Microsoft packages e.g. Word, Excel, Outlook
- Use of clinical records systems, triage and booking processes
- Ability to provide secretarial support for meetings e.g. organising, booking rooms, minute taking.
Desirable criteria
- Knowledge of our business and how it supports patient care.
- Advanced knowledge of computerised patient management systems i.e. SystemOne / Mosaic.
- Advanced Microsoft Excel skills
Skills and Abilities
Essential criteria
- Ability to show sensitivity, diplomacy and understanding.
- Working knowledge of confidentiality issues.
- Experience with data reports; collating, interpreting and producing
Knowledge
Desirable criteria
- Knowledge of medical terminology
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Hannah Brown
- Job title
- Respiratory Care Team Lead
- Email address
- [email protected]
- Telephone number
- 07717720258
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