Job summary
- Main area
- Healthcare Support worker
- Grade
- NHS AfC: Band 3
- Contract
- Bank
- Hours
- Flexible working - various
- Job ref
- 824-BANK- LIT1399
- Employer
- Central London Community Healthcare NHS Trust
- Employer type
- NHS
- Site
- 160 Falcon Road
- Town
- Various
- Salary
- £14.26 pay + HCAS + 12.07% Holiday pay
- Salary period
- Hourly
- Closing
- 10/04/2025 23:59
Employer heading
Bank Healthcare Support Worker (Sexual Health) SW
NHS AfC: Band 3
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.
At Central London Community Healthcare, we promote equality and foster an inclusive environment where our diverse workforce feels they belong and are treated with fairness, respect, and dignity, enabling everyone to reach their full potential.
CLCH aims to create a culture where staff feel supported, valued and respected for what they do and where the values we seek to show to our patients are the same values we show to each other, in line with the NHS People Plan and Our NHS People Promise and our own strategic Equality values and objectives.
Job overview
Job Purpose
To provide high standards of care to patients with sexual health needs and to ensure the smooth running of the clinical environment. The post holder will be required to deliver care, under the guidance and supervision of a Registered Nurse or Medical Doctor within community based sexual health clinics.
The post holder will be responsible for:
· Clinical
· Communication
· Health, Safety and Security
· Service Improvement and Quality
· Personal and People Development
· General
Further Information and General Responsibilities:
· The service runs 5 days per week between 8am and 6pm.
· The post holder may be required to work in any of the sites covered by the service in line with service development and need.
Main duties of the job
- To utilise basic health observation techniques to monitor patients’ health status as appropriate and directed by senior staff, reporting back findings.
- To provide care to patients with challenging behaviour by maintaining a calm safe environment and reporting back to the nurse/therapist as indicated.
· To be comfortable in discussing sexual matters and understand the needs of sexually active young people.
· To ensure all aspects of work are carried out to a high clinical standard and be accountable for this through the senior staff.
- To maintain confidentiality on all matters relating to patient’s attendance and maintain that confidentiality does not expire with the passage of time.
· To always ensure the maintenance of patients’ privacy, dignity, and confidentiality, promoting and supporting patients’ rights and choices with regards to their care.
Working for our organisation
Why join?
- Earn more per hour - bank rates are higher than agency and include holiday pay. We also cover your expenses and provide free uniforms
- See the best shifts first – bank staff get priority over all agency workers
- Book the shifts you want on your phone – build your own rota on our bank booking system
- Get 24x7 support from our friendly Staff Bank team – a local team dedicated to helping you
- Access NHS benefits – such as NHS pension contributions and discounts
- Access Trust benefits – get support with your career development and mental health
- Become part of an integrated team – feel more valued and supported in your work
Detailed job description and main responsibilities
Please see attached Job Description for a comprehensive list of role specific duties and responsibilities
Person specification
Education/Qualification
Essential criteria
- Higher Professional Diploma in Health and Wellbeing (NVQ/QCF – Level 3) or
- A recognised equivalent course
- Willingness to undertake further training as appropriate
Desirable criteria
- GCSE grade A-C or equivalent in English and Maths
- Registration with the national regulatory body (when it becomes available).
Experience
Essential criteria
- Experience of working in a health or social care setting
- Competent in the use of Microsoft Office (e.g., Word, PowerPoint, Excel, and Outlook) with experience of inputting to databases, spreadsheets and/or other IT systems and business applications used in the office environment
Desirable criteria
- Experience of working as part of a team
- Experience of working in a customer service role
- Experience with the NHS patient information database (Rio, CIS)
Skills & Knowledge
Essential criteria
- Knowledge of NHS
- Understanding of the need for confidentiality and management of sensitive records
- Knowledge of the effects of the ageing process and needs of vulnerable adults in relation to their health and well-being.
- Ability to work under pressure, prioritise effectively and manage competing demands.
Desirable criteria
- Previous experience of working on an electronic record system
- Able to understand and promote enablement strategies
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Shanelle Green
- Job title
- Bank Recruitment Business Partner
- Email address
- [email protected]
- Telephone number
- 02033978322
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