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Job summary

Main area
Make Ready
Grade
none
Contract
Permanent
Hours
Full time - 31.5 hours per week
Job ref
308-CORP-2859
Employer
London Ambulance Service NHS Trust
Employer type
NHS
Site
Various positions
Town
Various
Salary
£22,816 - £24,336 per hour non AFC terms & conditions
Salary period
Yearly
Closing
14/07/2024 08:00

Employer heading

London Ambulance Service NHS Trust logo

Make Ready Quarter Master

none

London Ambulance Service covers an area of 620 sq. miles, serves one of the world’s most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.

 

We employ over 9,000 people who work or volunteer across London to respond to the health needs of over eight million people who live, work and travel in the capital. We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 sustainability and transformation partnerships (STPs) and NHS England for our specialist services. We work alongside London’s hospital, mental health and specialist trusts, as well as the five STPs across Greater London.

 

In addition we work in partnership with the other emergency services, London’s Air Ambulance and London’s Resilience Forums to make sure we are ready and prepared to respond to major incidents and ensure we keep Londoners safe. As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.

 

Job overview

To oversee, the provision of an affected services with the hubs in order to ensure that
services. The purpose of this role is to support the delivery of excellent clinical care for
patients
by having the right equipment and products available at the right place at the right time.
● The post holder will be required to supervise and keep up to date log on all vehicles and
equipment cleaning for daily operational requirement. To facilitate the delivery and
transportation of vehicles and suppliers, and ensure that all equipment and tools are
functional
and accessible, whilst examining equipment, and consumables for damages or missing
items.

Main duties of the job

The post holder will be required to administer regular check and keep an up to date record
log to ensure that all vehicle and equipment is road worthy, and that all operational vehicles
have been deep cleaned in accordance with vehicle servicing scheduling. ● Responsible for making sure equipment, materials and systems are available and functioning for operational duties.
● Ensuring that all strands of communication and action are collated to maintain and develop
the service in line with service specification.
● To control the equipment and consumables store and movements of inventory to support
vehicle preparation.
● To ensure the operation runs smoothly, efficiently and that contractual obligations are met
● Identifying and resolving missing equipment, faulty equipment and report back on a daily
basis to the helpdesk and management team.
● To monitor, review and track the equipment, using our computer system
● Responsible for the equipment storeroom, ensuring that no unauthorized person will be
allowed to access the stores unless accompanied by the.

Working for our organisation

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and  is centred upon three missions focused on:

  • Our care – delivering outstanding emergency and urgent care whenever and wherever needed.
  • Our organisation – being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
  • Our London – using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Detailed job description and main responsibilities

The post holder will be required to administer regular check and keep an up to date record
log to ensure that all vehicle and equipment is road worthy, and that all operational vehicles
have been deep cleaned in accordance with vehicle servicing scheduling. ● Responsible for making sure equipment, materials and systems are available and functioning for operational duties.
● Ensuring that all strands of communication and action are collated to maintain and develop
the service in line with service specification.
● To control the equipment and consumables store and movements of inventory to support
vehicle preparation.
● To ensure the operation runs smoothly, efficiently and that contractual obligations are met
● Identifying and resolving missing equipment, faulty equipment and report back on a daily
basis to the helpdesk and management team.
● To monitor, review and track the equipment, using our computer system
● Responsible for the equipment storeroom, ensuring that no unauthorized person will be
allowed to access the stores unless accompanied by the.
● Ensuring regular inventory checks are conducted and feedback discrepancies on a daily
basis to the LAS representative and to Line Manger.
● The post holder will be general responsible for the running of the equipment stores including
the maintaining inventory at the hub location, has well as when new equipment is purchase,
checking the delivery. Ensuring that all new equipment is asset tag and checked into the
inventory.
● The roles has responsibility, maintaining and keep up to date all relevant documentation
relating to the equipment store and equipment contained within hubs

Provide an effective handover of prepared vehicles with the service desk and the VP TL.
 Coordinate vehicle movements between main hub and satellites, to ensure that all vehicles
swaps are maintained and planned vehicle for day/night shift.
 Check vehicles back in following shifts noting any missing or faulty equipment.  On a daily basis, to inform Staff/VRC/Service Desk of any defects of any service vehicles and/or equipment.

Assist in the recruitment of staff under your control  Engage in the YVC process and promote participation from all staff
 Ensure all staff are appraised annually via the ‘PDR’ process and are given regular feedback
and the opportunity to develop and be mentored.

To report directly to the Operational and Sector Supply Managers from within the department on the Make Ready function.
 To ensure that all accidents and incidents are reported on monthly bases to the operational
and sector supply managers  Regularly check and report any hazardous, dangerous, loss/damage or defective equipment, vehicles on premises, in use or practices.  Escalate to operational management any abuse of services Abuse of the Services.

Person specification

Qualifications

Essential criteria
  • Current UK Driving Licence full manual driving licence (no more than 3 penalty points).
  • C1 Category on your license which is valid within the UK.
  • Good Standard of Education – minimum of 3 GSES ( or equivalent) at grade C to include English and Maths

Experience

Essential criteria
  • Experience of working within a public service or customer care environment
  • Ability to build up good relationships with internal customers and staff at all levels and deal with staff issues in sensitive manner

Knowledge

Essential criteria
  • Excellent communication and organisational skills with strong attention to detail
  • A leader and team players with good interpersonal skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationCare quality commission - GoodDisability confident committedStep into health

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Georgia Thomas
Job title
Operational Delivery Manager
Email address
[email protected]
Telephone number
07771564169
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