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Job summary

Main area
.
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
311-H640-24
Employer
Pennine Care NHS Foundation Trust
Employer type
NHS
Site
Pennine Care NHS Foundation Trust H. Q.
Town
Ashton-Under-Lyne
Salary
£22,816 - £24,336 Pa, pro rata
Salary period
Yearly
Closing
19/07/2024 23:59

Employer heading

Pennine Care NHS Foundation Trust logo

Admin / Helpdesk Co-ordinator

NHS AfC: Band 3

About the Trust

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

Our ambition is to maximise people’s potential and we aim to promote an inclusive environment and improve the diversity of our workforce so our people truly represent the communities we serve.  

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post.  We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

  1. Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
  2. Flexible working opportunities to support your work/life balance
  3. Access to Continued Professional Development
  4. Involvement in improvement and research activities
  5. Health and Wellbeing activities and access to an excellent staff wellbeing service
  6. Access to staff discounts across retail, leisure and travel

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople

https://www.penninecare.nhs.uk/values

Job overview

The Capital, Estates and Facilities team are are seeking a detail-oriented and organised individual to join our Administration team as an Admin / Helpdesk Co-ordinator. In this role, you will be responsible for managing the helpdesk operations for our estates and facilities department, ensuring smooth communication between various stakeholders, and coordinating administrative tasks efficiently.

Main duties of the job

  • You will serve as the primary point of contact using good 
    organisational skills with the ability to work effectively as a team player within the Capital, Estates and Facilities Administration Team.
  • Receive and manage incoming requests for maintenance, repairs, and other services related to the estates department.
  • Communicate effectively with all parties involved to ensure a high level of service delivery.
  • Assist in maintaining accurate records of maintenance activities.
  • Hold knowledge of procurement ordering whilst raising 
    purchase orders to suppliers and contractors through a software-based system and processing related invoices, whilst maintaining accurate database records.
  •  Provide administrative support to Capital, Estates and Facilities services  producing for example meeting notes, reports, letters and business documents.

 

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Detailed job description and main responsibilities

Further information about this role can be found on the Job Description and Person Specification document attached.

Person specification

Experience

Essential criteria
  • Previous Administration Experience
Desirable criteria
  • Work experience in a medical environment

Knowledge

Essential criteria
  • Office procedures and systems
Desirable criteria
  • Knoweldge of procurement procedures

Employer certification / accreditation badges

Veteran AwareNo smoking policyDisability confident employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Mrs Amanda Ball
Job title
Business Administration Support Manager
Email address
[email protected]
Telephone number
0161 716 3962
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