Job overview

Are you a dynamic and motivated leader with a passion for delivering high-quality care to mental health patients? If so, join our dedicated team as a Service Manager for Inpatients and Urgent Care and play a pivotal role in shaping mental health services in our thriving division. 

About the Role

As the Service Manager, you will be responsible for the effective operational management of inpatient and urgent care services for mental health patients, ensuring the delivery of safe, patient-centred, and efficient care. Working closely with clinical teams, senior managers, and external stakeholders, you will lead service improvement initiatives, manage resources, and support the development of innovative care pathways. 

About You

We are looking for a compassionate, forward-thinking leader with the skills and experience to make a real difference in the lives of mental health patients. 

Why Join Us?

·         Be part of a compassionate and innovative team dedicated to mental health care.

·         Access to professional development opportunities and career progression.

·         A supportive and inclusive working environment.

If you’re passionate about improving mental health services and have the skills and experience to lead inpatient and urgent care teams, we’d love to hear from you!

For more information about this role, please contact Simon Johns, Head of Operations, on 07917 013211 for an informal conversation.

Main duties of the job

Key Responsibilities

·         Provide operational leadership for inpatient and urgent care services, ensuring services meet the highest standards of quality and safety.

·         Manage staffing, budgets, and resources to ensure efficient service delivery.

·         Drive service improvements to enhance patient outcomes and experience.

·         Monitor performance against key targets, including waiting times, access, and patient flow.

·         Lead on compliance with national and local standards, including CQC requirements.

·         Collaborate with multidisciplinary teams to ensure seamless transitions between services.

·         Engage with service users and carers to incorporate their feedback into service design.

·         Support workforce development, including training, supervision, and wellbeing initiatives. 

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.