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Job overview

Applications are invited from suitable candidates to provide a range of secretarial, administrative and clerical services to the Bury Integrated MSK Service.

You will be part of a team of administrative staff with responsibility to provide general administrative support to the clinical team. 

You must have substantial administrative and secretarial experience including audio typing; a good knowledge of software programs/IT systems such as Excel, Word and Outlook; be able to work on your initiative and within a busy team environment. Experience of NHS systems and processes is desirable.

You will at times be acting as the first point of contact for our service therefore you will require excellent communication and customer care skills. You should also be committed to team working; adaptable to the needs of the service; and have the ability to remain calm under pressure.

Main duties of the job

Typing clinic letters, preparing notes for clinics, arranging referrals, collating investigation results

Deal with patient queries on the phone and by email.

Liaise with relevant departments to ensure that any further actions/appointments are requested e.g. referrals to secondary care.

Organise and prioritise own workload, ensuring timely completion within set deadlines.

The department is working towards a 7 day model of service delivery and as such you will be expected to be flexible in terms of working patterns including weekends, bank holidays and extra hours if necessary.

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.