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Job overview

The main purpose of this role is to provide intense support to the audit and quality improvement work across the organisation. Supporting the facilitation of audit and quality improvement work across the regions. Providing advice guidance and support to staff undertaking audit and quality improvement projects. Supporting with the delivery of the organisational audit and quality strategy whilst ensuring that audits and projects comply with the principles of good practice striving for excellence across the organisation.

Within this role your main responsibilities will be working alongside the Clinical Lead to ensure services are meeting regulatory requirements driving quality to achieve outstanding across the organisation.

The role requires exceptional organisation skills, ability to work to strict deadlines and a passion for improving quality and compliance across the company.  

Main duties of the job

Key Responsibilities:

To work as part of team within the Quality and Compliance Department with specific responsibility to provide effective and efficient administration support.
•    Ensuring that audits and projects are undertaken in line with organisational priorities, national and professional standards. 
•    Provide regular progress reports for senior managers 
•    Contribute to the monthly Governance meeting and reporting, providing exception reports that feed into Governance.  Facilitate Governance meetings when required
•    Working with service managers to prioritise and submit the annual clinical audit plan and quality improvement plans for each site 
•    Management of the clinical audit and quality improvement process and reporting on progress against clinical audit and project plans 
•    Undertaking analysis of audit and quality improvement project results and developing associated reports and action plans 
•    Producing power point presentations to illustrate results and recommendations 
•    Typing of letters, questionnaires, agendas, minutes, and distribution of same 
•    Monitor progress against site improvement plans and any action plans and provide operational teams and other senior managers with progress against action plans. 
•    Develop and publish a clinical audit and quality improvement newsletter and other literature to demonstrate learning and changes as a result of the audit and quality improvement outcomes.
•    General administration duties and organisation of meetings
•    Collection of literature pertinent to the audit and quality improvement projects
•    Collation of activity in relation to workload across the department 
•     Participate in internal events and conferences which promote safe and effective standards of care where appropriate
•    Contribute to policy formation/business planning/strategy development related to audit and any clinical standards
•    The post holder shall perform such duties and observe and conform to such reasonable instructions as the Department or Board, or person duly authorised by the Department or Board, may from time to time give.
•    Be able to motivate and lead to implement change and embed practice.  Have confidence to lead change following external and internal inspections or change in evidence base and best practice.
•    Contribute to the watch site process for any services not meeting quality or compliance requirements
•    Ensure training is planned to meet regulatory compliance figures for allocated geographical region. Work within training budget.  Identify and plan any further training or contribute to change and modification of current training programmes
•    To work with services to support management of incident reporting system to ensure system is used to its full potential, incidents are reported correctly, and learnings shared through the service and wider organisation 
•    Provide training, facilitate, and contribute to changes and new audits.  
 

Working for our organisation

Where you’ll be working

You will be based out of Head Office located in Eccles , M30 however you will be expected to travel between sites 

Benefits:

We value our employees and offer a supportive and inclusive work environment that encourages professional growth and development. As part of our team, you can expect:

• Competitive compensation package
• Opportunities for training and career advancement.
• A collaborative and team-oriented workplace culture.
• The chance to contribute to the enhancement of healthcare services and patient outcomes.

Working Hours

The role is a full-time position working 37.5 hours per week. This role requires a level of flexibility

Employee benefits 

• Competitive Salary
• Company pension scheme and contribution.
• The equivalent of 33 days annual leave (inc. Bank Holidays).
• Enhanced maternity, paternity and adoption pay.
• Free enhanced Disclosure Barring Scheme (DBS).
• Free car parking at the majority of our services
•  

Awards and recognition

• Refer a friend scheme with Care Friend
• Employee recognition scheme.
• Annual employee awards.
• Monthly NHC Values Champion Awards

Employee Wellbeing - lots of incentives including 

• Option to purchase 5 days extra annual leave.
• Group Life Assurance scheme.
• Group Income Protection.
• Flexible working week.
• Free Employee Assistance Programme with Health Assured - offering holistic solutions, physiotherapy, wellbeing support & Advice.
• Optional healthcare cover with Sovereign Healthcare, including dental, optical, prescriptions, and physiotherapy.
• Site Wellbeing budget.
• Access to discounted products and services through the Blue Light Card scheme.