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Job overview

At Northern Healthcare, we are dedicated to delivering exceptional healthcare services and ensuring the highest standards of quality and compliance.

We are seeking a dynamic and detail-oriented Audit and Quality Improvement Specialist to join our team and play a pivotal role in advancing our audit and quality initiatives across the organization.

Position Overview: The Audit and Quality Improvement Specialist will provide critical support to our audit and quality improvement efforts, ensuring our services meet and exceed regulatory requirements. This role involves collaborating closely with the Clinical Lead to drive quality improvements and achieve excellence across all sites. The ideal candidate will possess exceptional organizational skills, the ability to meet strict deadlines, and a passion for enhancing quality and compliance.

Main duties of the job

Key Responsibilities:
•    Team Collaboration: Work as part of the Quality and Compliance Department, providing effective and efficient administrative support.
•    Audit and Project Management: Ensure audits and projects align with organizational priorities, national, and professional standards.
•    Progress Reporting: Provide regular progress reports to senior managers and contribute to monthly Governance meetings, including exception reporting.
•    Plan Submission: Collaborate with service managers to prioritize and submit annual clinical audit and quality improvement plans for each site.
•    Process Management: Manage the clinical audit and quality improvement process, reporting on progress against plans.
•    Data Analysis: Analyze audit and quality improvement project results, developing associated reports and action plans.
•    Presentation Development: Produce PowerPoint presentations to illustrate results and recommendations.
•    Documentation: Type letters, questionnaires, agendas, minutes, and distribute accordingly.
•    Monitoring and Reporting: Track progress against site improvement and action plans, providing updates to operational teams and senior managers.
•    Communication: Develop and publish a clinical audit and quality improvement newsletter and other literature to demonstrate learning and changes resulting from audits.
•    General Administration: Perform general administrative duties and organize meetings.
•    Literature Collection: Collect relevant literature for audit and quality improvement projects.
•    Workload Collation: Collate activity related to department workload.
•    Event Participation: Participate in internal events and conferences promoting safe and effective standards of care.
•    Policy Contribution: Contribute to policy formation, business planning, and strategy development related to audit and clinical standards.
•    Leadership: Motivate and lead change implementation following inspections or updates in best practices.
•    Quality Monitoring: Contribute to the watch site process for services not meeting quality or compliance requirements.
•    Training Management: Plan and manage training to meet regulatory compliance, working within the training budget and updating training programs as needed.
•    Incident Reporting Support: Support services in managing the incident reporting system, ensuring proper usage and shared learnings.
•    Training and Facilitation: Provide training and facilitate changes and new audits.

Qualifications:
•    Proven experience in audit and quality improvement within a healthcare setting.
•    Exceptional organizational and time management skills.
•    Strong analytical and report-writing abilities.
•    Proficiency in Microsoft Office, particularly PowerPoint.
•    Excellent communication and interpersonal skills.
•    Ability to work independently and as part of a team.
•    Willingness to travel between sites as required.

Working for our organisation

Where you’ll be working

You will be based out of Head Office located in Eccles , M30 however you will be expected to travel between sites 

Benefits:

We value our employees and offer a supportive and inclusive work environment that encourages professional growth and development. As part of our team, you can expect:

• Competitive compensation package
• Opportunities for training and career advancement.
• A collaborative and team-oriented workplace culture.
• The chance to contribute to the enhancement of healthcare services and patient outcomes.

Working Hours

The role is a full-time position working 37.5 hours per week. This role requires a level of flexibility

Employee benefits 

• Competitive Salary
• Company pension scheme and contribution.
• The equivalent of 33 days annual leave (inc. Bank Holidays).
• Enhanced maternity, paternity and adoption pay.
• Free enhanced Disclosure Barring Scheme (DBS).
• Free car parking at the majority of our services
•  

Awards and recognition

• Refer a friend scheme with Care Friend
• Employee recognition scheme.
• Annual employee awards.
• Monthly NHC Values Champion Awards

Employee Wellbeing - lots of incentives including 

• Option to purchase 5 days extra annual leave.
• Group Life Assurance scheme.
• Group Income Protection.
• Flexible working week.
• Free Employee Assistance Programme with Health Assured - offering holistic solutions, physiotherapy, wellbeing support & Advice.
• Optional healthcare cover with Sovereign Healthcare, including dental, optical, prescriptions, and physiotherapy.
• Site Wellbeing budget.
• Access to discounted products and services through the Blue Light Card scheme.