Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 242-4651
- Employer
- North West Ambulance Service NHS Trust
- Employer type
- NHS
- Site
- Regional Logistic Centre Haydoc
- Town
- Haydock
- Salary
- £26,530 - £29,114 Per annum
- Salary period
- Yearly
- Closing
- 07/05/2025 23:59
Employer heading

Fleet Support Administrator
Band 4
North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Job overview
Fleet Support Administrator – North West Ambulance Service NHS Trust – Haydock.
The Fleet Support Team within the North West Ambulance Service NHS Trust plays an essential role in supporting our front-line clinicians in the management and administration of logistic support functions, assisting to maintain the availability of the Trust’s vehicle fleet.
The Fleet Support Administrator’s role, along with other team members, involves the operation of the Haydock Regional Logistic Centre Reception Office and actioning of tasks within a variety of work streams including:
· Management and processing of the Trust’s leases cars.
· Insurance management and the processing of the Trust’s road traffic accidents including accident repair.
· Management of vehicle consumables cards and oversight of expenditure.
· Fuel management, oversight of bulk fuel locations, coordination of fuel cards and EV charge points.
· Management and processing of all vehicle fines.
· Management of all supporting vehicle documentation.
· Daily management of each database and management information system.
As well as being a key member of the team, you will be responsible for your continued personal development including staff training and completion of courses as required.
You will also attend meetings and oversee the recording of data, minutes and provide information to support dashboards.
Main duties of the job
- Good communication skills both written and verbal, liaison with internal and external stakeholders, attention to detail is vital for this role, along with experience of working to tight deadlines.
- Effective team cohesion, ability to prioritise tasks within work stream balanced with supporting team members with their outputs as required.
- Ability to follow established processes, advise on Trust policies and utilise standard operating procedures.
- Experience of working with computer systems to include Microsoft Office and use of IT packages, web-based systems, and computerised systems in the management of the vehicle fleet.
- Ability to effectively operate all aspects of the RLC Haydock Reception Office environment including utilisation and reordering of resources.
- Attend regular meetings both internally within the Trust and externally with third party service providers.
- Able to work confidently and efficiently with minimum supervision.
Working for our organisation
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Detailed job description and main responsibilities
Please ensure you read the Job Description and Person Specification attached to the advert in full before applying.
Person specification
Qualifications and Knowledge
Essential criteria
- Educated to GCSE/’0’ Level standards (or equivalent) obtaining levels 4 – 9 in a minimum of 5 subjects including English / Maths.
- NVQ 3 in Business Administration or equivalent experience.
Experience
Essential criteria
- Minimum of 3 years’ experience in an office environment giving a good underpinning knowledge of office systems and administrative procedures.
- Computer literate with an understanding of all Microsoft packages. -Word, Excel and PowerPoint. Basic knowledge of vehicle terminology/engineering related workshop procedures and insurance legislation.
- Experience of working within the Health Service or the Public Sector in an insurance environment in handling claims and related issues.
Skills / Competencies
Essential criteria
- Effective verbal and written communication skills when dealing with colleagues and visitors.
- Understands and maintains confidentiality at all times.
- Able to organise and prioritise own workload and use own initiative to prioritise a busy workload, effectively switch between a range of activities and meet demanding deadlines.
- Attention to detail.
Values and Behaviors
Essential criteria
- Working together – demonstrate collaborative and inclusive working and challenge behavior that is not inclusive or acceptable.
Values and Behaviors
Essential criteria
- Being at our best – professional and adaptable and taking pride in work.
- Making a difference – act with compassion, kindness and integrity towards everyone.
Documents to download
Further details / informal visits contact
- Name
- Michelle Feeney
- Job title
- Fleet Support Manager
- Email address
- [email protected]
List jobs with North West Ambulance Service NHS Trust in Administrative Services or all sectors