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Job summary

Main area
Facilities
Grade
Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
349-EST-6470208*
Employer
Manchester University NHS Foundation Trust
Employer type
NHS
Site
North Manchester General Hospital
Town
Manchester
Salary
£53,755 - £60,504 per annum, pro rata
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Manchester University NHS Foundation Trust logo

Facilities Operational Manager

Band 8a

Job overview

This is an exciting opportunity to join North Manchester General Hospital's (NMGH) growing Estates and Facilities team. NMGH is part of Manchester Foundation Trust and the Facilities staff employed provide an integral service to the smooth running of the hospital. We are looking for someone to help us to continue to deliver excellent support services to the hospital.

The Facilities Manager has responsibility for the quality and compliance of all Facilities Management services at NMGH which include Catering, Portering and Linen and Domestics. They will be responsible for delivering high quality services in a cost-effective manner, monitoring service provision and ensuring a prompt and effective response to any service failures. They will be responsible for ensuring a high-quality environment is maintained for patients, staff and visitors and for participating in external assessments such as PLACE. They will be responsible for liaising with service users and other NHS, Advisory and related organisations to establish best practice solutions and develop these to inform and support continuous service improvement models.

Our Directorate scores above the organisational average on all nine pillars of the staff survey: we are compassionate and inclusive, we are recognised and rewarded, we have a voice that counts , we are safe and healthy, we are always learning, we work flexibly, we are a team, we engage with staff and we have high morale.

Main duties of the job

To be responsible for the effective delivery of Facilities Management (FM) services at North Manchester General Hospital. To provide the day to day management and objective setting for the Facilities Management Team and to ensure that all Trust Policies are adhered to (e.g. KSF, Mandatory Training, etc).

To lead the development, implementation and management of Facilities Management service monitoring systems to facilitate continuous improvement, producing databases to evaluate and demonstrate compliance with the Trusts policies and procedures.

Ensure that the provision of the FM service complies with all current and future legislation, Health and Safety and NHS requirements. Translate complex information and present to all levels of Trust staff, including Senior Managers and Directors as appropriate.  Authorised signatory and budget holder, to ensure full compliance with Trust Standing Financial Instructions.

Responsible for compiling and developing budgets and budgetary reporting for all the FM services. Reviewing expenditure against pay and non-pay budgets and taking corrective action where necessary.  Line Manager for the North Manchester General Hospital based Catering Manager, Portering Manager, Security Manager, Domestics Manager and Linen and Laundry Lead.  Responsible for ensuring all Trust Human Resource Policies and Procedures are applied and adhered to.

Responsible for the allocation and prioritising of duties for the Team.

Working for our organisation

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

 At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading.   So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification.  This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’.  Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. 

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.  As an inclusive employer, we are here to support you.  If you have any special requirements to help you with your application, email our team at [email protected].

We’re looking forward to hearing from you!

Person specification

Qualifications

Essential criteria
  • Master’s Degree or equivalent relevant experience
Desirable criteria
  • Graduate in Hotel Services / Facilities Management
  • HND/ONC in Hotel Services / Facilities Management or equivalent

Knowledge and Experience

Essential criteria
  • Experience of managing large multi-disciplined teams in public sector organisations
  • Specialist knowledge in facilities function and requisite knowledge of legislative requirements.
  • Experience of managing a senior team.
  • Ability to deliver against department, team and individual objectives.
  • Significant experience of Facilities or Operational Management in a public sector environment.
  • A sound working knowledge of relevant Health and Safety legislation and associate safe working practices.
  • Methodical approach to tasks set, along with a willingness to advance oneself.

Skills and Abilities

Essential criteria
  • A good working knowledge of IT packages including Microsoft Office, Excel and Word
  • Ability to communicate effectively with a wide range of people and professionals at all levels in the organisation and externally
  • Good communication skills both written and verbally
  • Ability to present information in clear & understandable format.
  • Knowledge of legislative requirements as they relate to Soft FM Services and issues within the NHS Trust estate

Personal Attributes

Essential criteria
  • Problem solving approach
  • Perform well under pressure with demonstrable coping skills

Employer certification / accreditation badges

Veteran AwareApprenticeships logoArmed Forces Covenant Gold AwardDisability confident employerStep into healthHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Marco Foolen
Job title
Head of Facilities
Email address
[email protected]
Telephone number
07890960040
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