Job summary
- Main area
- Administration
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Variety of shifts covering days, evenings, weekends and nights)
- Job ref
- 236-OCO-AC472-24
- Employer
- Northern Care Alliance NHS Foundation Trust
- Employer type
- NHS
- Site
- The Royal Oldham Hospital
- Town
- Oldham
- Salary
- £23,615 per annum
- Salary period
- Yearly
- Closing
- 28/11/2024 23:59
Employer heading
Receptionist - Accident & Emergency
Band 2
Job overview
We are looking to employ a highly motivated and organised individual to join our busy Reception team in the Accident and Emergency Department.
The post will involve dealing with telephone and face-to-face enquiries and a full range of administrative and clerical duties. The Department is extremely busy and the work is challenging, fast moving and sometimes of a sensitive nature.
Main duties of the job
You must have excellent customer service skills, be dedicated and courteous. You will also have excellent verbal and written communication skills and excellent keyboard skills. You must be able to deal with sensitive/confidential issues, be flexible and be a team player and ready for the challenge that this demanding but rewarding role will present.
You may be required to cover both early, late, night and weekend shifts.
Working for our organisation
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person specification
Qualifications
Essential criteria
- 5 GCSE grades A-C or equivalent.
Desirable criteria
- Medical terminology qualification
Skills/Knowledge
Essential criteria
- Good organisational skills
- Ability to work on your own and use own initiative.
- Good communication skills
- Good interpersonal skills and the ability to work effectively as a member of a team
- Excellent keyboard skills
Desirable criteria
- Practical and working knowledge of PAS, Symphony and other NHS IT systems
- Aware of current issues within the NHS
Experience
Essential criteria
- Previous reception experience covering a wide range of office duties.
Desirable criteria
- Experience in a healthcare setting
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michela Henderson
- Job title
- A&E Admin Team Leader
- Email address
- [email protected]
- Telephone number
- 0161 627 8442
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