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Job summary

Main area
Administration Assistant
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 30 hours per week (Tuesday - Friday)
Job ref
437-6436148
Employer
Greater Manchester Mental Health NHS Foundation Trust
Employer type
NHS
Site
Crossgate House
Town
Sale
Salary
£22,816 - £24,336 Pro rata
Salary period
Yearly
Closing
29/07/2024 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Admin Assistant

NHS AfC: Band 3

Job overview

Providing admin support for the Trafford Older Adults Team based at Crossgate House, Sale.

We are looking for a highly motivated and well organised Administration Assistant to join the Trafford Older Adults Community Mental Health Team. The successful applicant will provide admin support to the multi-disciplinary team working with a client group with mental health problems. 

There will be  client and carer telephone contact and therefore good communication skills are essential. This is a busy and friendly service, the team covers the Trafford area and operates across 365 days of the year, but the post holder would work within normal office hours.  On some occasions the post holder may have to work at another base, if required. 

Main duties of the job

There will be  client and carer telephone contact and therefore good communication skills are essential. This is a busy and friendly service, the team covers the Trafford area and operates across 365 days of the year, but the post holder would work within normal office hours.  On some occasions the post holder may have to work at another base, if required. 

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

  • Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

Person specification

Education

Essential criteria
  • Recognised level 3 qualification in a relevant subject or equivalent admin experience
Desirable criteria
  • Other relevant IT qualifications

Experience

Essential criteria
  • Have experience in working in a busy office environment.
Desirable criteria
  • Have experience of working with members of the public. Including patients/service users

Experience

Essential criteria
  • Have experience of minute taking.
Desirable criteria
  • Familiar with all office equipment

Experience

Essential criteria
  • Have experience of working in an office environment that ensures confidentiality is maintained at all times
Desirable criteria
  • Experience of working in Healthcare setting

Knowledge

Essential criteria
  • Knowledge of the Data Protection Act and patient confidentiality
Desirable criteria
  • •Mental Health issues and challenges

Skills

Essential criteria
  • The ability to prioritise and plan conflicting and complex work demands
Desirable criteria
  • Knowledge of an EPR system

Skills

Essential criteria
  • Outstanding communication Skills
Desirable criteria
  • Patient administration background

Skills

Essential criteria
  • The ability to navigate IT systems, Inc. Excel, Word and PowerPoint

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardWe are a Living Wage EmployerApprenticeships logoNo smoking policyHSJ Best places to workDefence Employer Recognition Scheme (ERS) - BronzeWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Katie Webster
Job title
Community Admin Manager
Email address
[email protected]
Telephone number
0161 358 1390
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