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Job summary

Main area
Adult Social Care - Care on Call Service
Grade
Band 3
Contract
Permanent: Rolling rota inc. early shifts, late shifts and weekends
Hours
Full time - 37.5 hours per week (Across 7 days between 7.10am and 10.30pm)
Job ref
236-SCO-SW034-24-A
Employer
Northern Care Alliance NHS Foundation Trust
Employer type
NHS
Site
5th Floor St James House
Town
Salford
Salary
£22,816 - £24,336 Evening and weekend enhancements
Salary period
Yearly
Closing
06/08/2024 23:59

Employer heading

Northern Care Alliance NHS Foundation Trust logo

Mobile Warden - Care on Call

Band 3

Job overview

Due to service expansion, we have the opportunity to invite the right applicants to join our well established Care on Call team. This position is partially based in the community, assessing clients in need of assistance due to falls or medical difficulties and using equipment to assist clients up after falls where appropriate, and partially based within our control centre where you will be expected to work independently using our answering system to take emergency calls from customers. Full training will be given.

This opportunity will suit anyone with a background in healthcare who ideally have a Health and Social care NVQ or equivalent qualification.

If you are dedicated, flexible, enthusiastic, and keen to join our friendly team then we want to hear from you!

Main duties of the job

It is desirable that you have some previous experience within the community. You will be able to deliver a high standard of customer care, with excellent interpersonal skills to enable you to work effectively as part of a team. You will be willing to work flexibly across a 7-day week. As the service runs 24/7 there is potential to support the night teams on occasion. You must have a full UK driving license. You will have use of the service vehicles.

To deliver practical assistance to customers in their own homes in emergency situations

To work independently within a control center environment, answering emergency calls

To take an active role in coordinating, delivering, and evaluating individual client care

Working for our organisation

Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country.  A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.
 
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

In line with the Trust’s Single Equality Scheme, we welcome applications from everyone irrespective of ethnic origin, disability, age, gender, gender identity, sexual preference, nationality, religion, marital status, social background, or trade union membership.

Person specification

Essential

Essential criteria
  • Drivers license
  • Basic IT Skills
  • Good communications and interpersonal skills
  • Ability to work as part of a team
  • Experience in care and responsibility of others
Desirable criteria
  • Experience of working with clients in the community
  • NVQ3 Health and Social Care

Essential

Essential criteria
  • Dealing with challenging behaviour
  • Ability to work independently and within a team

Essential

Essential criteria
  • Drivers License
  • Good communication and interpersonal skills
  • Ability to work as part of a team
  • Experience in the care and responsibility of others
  • Basic IT skills
Desirable criteria
  • Previous experience working with clients in the community
  • NVQ3 Health & Social Care

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardFair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoWorkplace Wellbeing Charter LogoArmed Forces Covenant Gold AwardDisability confident employerTime to changeStep into healthGM Good Employment Charter

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Deborah Brady
Job title
Acting Team Manager
Email address
[email protected]
Telephone number
0161 206 0571
Additional information

Working hours 8.30   4.30 Mon-Fri

If you have problems applying, contact

Address
Turnpike House
Eccles New Road
Salford
M50 1SW
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