Job summary
- Main area
- CMHT
- Grade
- NHS AfC: Band 3
- Contract
- Permanent: Monday and Thursday 9am-5pm and Friday 9am – 2.30pm 20 hours.
- Hours
- Full time
- Part time
- Job ref
- 311-S603-24-C
- Employer
- Pennine Care NHS Foundation Trust
- Employer type
- NHS
- Site
- CMHT East
- Town
- Stockport
- Salary
- £24,625 - £25,674 Per Annum, pro rata
- Salary period
- Yearly
- Closing
- 17/04/2025 23:59
Employer heading

Administration Support Officer
NHS AfC: Band 3
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople
https://www.penninecare.nhs.uk/values
Job overview
This is a fantastic opportunity for a highly motivated, enthusiastic and flexible individual to join the Administration Team for the Stockport Community Mental Health Team East.
This role requires a highly organised person with the ability to prioritise their workload, work in a calm and effective manner and communicate well at all levels.
In this vital role you will provide comprehensive confidential administrative services. Work is varied, interesting and sometimes challenging and requires someone who has a strong work ethic and a desire to work in a fast paced environment.
Main duties of the job
Main aspects of the role will be to triage telephone enquiries, data inputting, typing of letters, scanning and uploading documents and running busy outpatients clinics. You will also be assisting with the co-ordination of meetings, arranging and taking minutes at meetings as required.
With your previous experience of working in a busy office based environment you should have the ability to demonstrate accurate working and be able to work well as part of a team.
The administration team is a very friendly team and the work is varied and interesting.
Working for our organisation
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Detailed job description and main responsibilities
For more detailed information please see attached job description and person specification, any questions or informal visits please contact details below
Person specification
Knowledge
Essential criteria
- Understanding confidentiality
- Understanding admin processes
Experience
Essential criteria
- Significant admin experience, including Microsoft Office
Desirable criteria
- Reception / face to face experience
- Minute taking
Skills and Abilities
Essential criteria
- Ability to work flexibly and to prioritise workload
- Good verbal and written communication skills
- Ability to communicate with service users
- Ability to work as part of a team and individually
- Ability to competently use and modify a database
- Good organisational skills
- Ability to form produce working relationships with multi -disciplinary staff
Education/Qualifications
Essential criteria
- Good level of secondary education
- NVQ 2 Level knowledge and skills or relevant experience
Desirable criteria
- Experience of PARIS
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Hamilton
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 0161 716 4200
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