Job summary
- Main area
- Health Records
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Monday, Tuesday, Thursday, Friday)
- Job ref
- 362-A-24-6427171
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Stockport NHS Foundation Trust
- Town
- Stockport
- Salary
- £22,383 pro rata per annum
- Salary period
- Yearly
- Closing
- 16/07/2024 23:59
Employer heading
Clerical Officer- Maternity Medical Records
Band 2
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
Our values ‘We Care, We Respect, We Listen’ are at the heart of everything we do, and come from our promise: ‘Making a difference every day.’ They drive the behaviour and actions for everyone in our organisation.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Our Values:
We Care
About each other
Our patients and their families
The communities we serve
The environment
We support them and deliver on their promises
We Respect
Each other
Our patients and their families
Our partners
We are kind and helpful, and we expect the same in return
We Listen to
Each other
Our patients and their families
Our partners
We act and learn from what we hear
Job overview
Working as part of a team within a very busy Maternity Unit, this post is for a Clerical Officer to work within the Maternity Records in the Women’s Unit for 30 hours a week.
Main Duties & Responsibilities:
Oversee the professional handling of all incoming calls to the department
Make notes ready by pulling clinic lists off Patient Centre for both the office and the antenatal clinic, prepping and checking clinic lists and referral letter and pulling relevant central files.
Preparing case notes where and when required ensuring all relevant paperwork is available as necessary.
Pulling central files for all clinics and tracking files on Patient Centre system and pulling central files for various sources and reasons as and when required.
Re-file central files into the filing system.
Contribute to the specialist filing system to include postnatal filing and reports within the Maternity Department.
Filing & processing the baby postnatal notes.
Contacting GP's and community midwives to check patient data as and when necessary.
Ensuring contact between GP and Maternity Office is undertaken to establish any pending bookings are completed as and when necessary.
Make up new central files and case notes.
Contribute to the rotational duties to support the Receptionist staff when required.
To ensure patient's confidentiality at all times and comply with the Data Protection Act.
Main duties of the job
An exciting opportunity has arisen for a proactive and enthusiastic individual to join the clerical team in the Maternity Health Records department at Stockport NHS Foundation Trust.
Working as part of a team within a very busy Maternity Unit, this post is for a Clerical Officer to work within the Maternity Records in the Women’s Unit for 30 hours a week.
Excellent communication and clerical skills are a must, as is experience in a similar role. The ability to meet deadlines and be able to work under pressure.
It is essential you have keyboard skills although training will be given for the Patient Centre system. You must be able to demonstrate a positive attitude and are self motivated with the ability to work on your own or as part of a team.
The successful candidate will have clerical experience, computer experience, will possess excellent organisation, communication and customer service skills.
If successful, this vacancy will require an standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary. In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
Main Duties & Responsibilities:
1. Maintain the Patient Centre computerised appointment system
2. Registration and production of all relevant paperwork for appointments including correspondence and labels.
3. Oversee the professional handling of all incoming calls to the department
4. Make ready by pulling clinic lists off Patient Centre for both the office and the antenatal clinic, prepping and checking clinic lists and referral letter and pulling relevant central files.
5. Preparing casenotes where and when required ensuring all relevant paperwork is available as necessary.
6. Pulling central files for all clinics and tracking files on Patient Centre system and pulling central files for various sources and reasons as and when required.
7. Re-file central files into the filing system.
8. Contribute to the specialist filing system to include postnatal filing and reports within the Maternity Department.
9. Filing & processing the baby postnatal notes.
10. Contacting GP's and community midwives to check patient data as and when necessary.
11. Ensuring contact between GP and Maternity Office is undertaken to establish any pending bookings are completed as and when necessary.
12. Make up new central files and casenotes.
13. Contribute to the rotational duties to support the Receptionist staff when required.
14. To ensure patient's confidentiality at all times and comply with the Data Protection Act.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary
In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.
Person specification
Education & Qualifications
Essential criteria
- 5 GCSE's or equivalent experience
Desirable criteria
- Proficient in Microsoft office (ECDL/CLAIT Qualification or working towards)
Experience
Essential criteria
- Experience of administrative processes
Desirable criteria
- Experience of NHS
Knowledge
Essential criteria
- General Office Skills
Desirable criteria
- Knowledge of health records
Skills & Ability
Essential criteria
- Working on patient database, e.g. PAS/Patient Centre, or similar patient database
- Good Understanding of absolute confidentiality/ GDPR
Desirable criteria
- Customer Service experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rachel Aldcroft
- Job title
- Maternity Medical Records Manager
- Email address
- [email protected]
- Telephone number
- 0161 419 5280
- Additional information
For further details / informal visits contact:
If you have any queries regarding this post, please do not hesitate to contact Rachel Aldcroft on 0161 419 5512.
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