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Job overview

This is an exciting opportunity to become part of an busy and forward thinking ADHD service with a dynamic, multidisciplinary CAMHS dedicated to delivering the highest standards of patient care. The successful candidate will play a pivotal role in supporting  the ADHD pathway by providing comprehensive administrative and clinical assistance, working as part of a multidisciplinary team.

In this dynamic role, the post holder will administer the ADHD pathway with precision, maintain and update the Electronic Patient Record (EPR) system in accordance with CSU standards, and contribute to the smooth operation of clinical services. Working as part of a multidisciplinary team, the post holder will support the assessment, diagnosis and treatment planning for young people and their families, contributing to healthcare outcomes.

This position is ideal for a highly organised individual with an eye for detail, great communication skills  and a passion for children's neurodevelopment who thrives in a collaborative environment. With supervision, you will have the opportunity to make a real difference, helping to shape patient journeys while working in a supportive and innovative team.

Main duties of the job

• Administration of the ADHD referral process and waiting list.
• Undertake QBtech assessments and physical observations in support of the assessment and medication review processes, for which training will be given if required.
• Manage inbound calls and emails, dealing with queries from patients, families and healthcare professionals, responding where possible and/or direct enquiries to appropriate members of the team.
• As the first point of contact for patients, families and professionals from multiagency partners contacting the service, you will need to act in a caring, professional, and courteous manner.
• Perform general administrative tasks including document management, appointment reminders, referral management, task management, being part of  the clinical team to facilitate a prompt and responsive patient journey.

Working for our organisation

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. 

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. 

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. 

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. 
 
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together