Job summary
- Main area
- Administration
- Grade
- Band 2
- Contract
- Fixed term: 9 months
- Hours
- Part time - 13.5 hours per week (Thurs & Fri 09:15 - 5pm)
- Job ref
- 844-6287021-A
- Employer
- Wirral Community Health and Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Eastham Clinic
- Town
- Eastham
- Salary
- £22,383 pa pro rata
- Salary period
- Yearly
- Closing
- 07/07/2024 23:59
Employer heading
Administrative Officer
Band 2
Wirral Community Health & Care NHS Foundation Trust's common purpose:
We will support you and your community to live well.
Our values:
Compassion
Supportive and caring, listening to others.
Open
Communicating openly, honestly and sharing ideas.
Trust
Trusted to deliver, feeling valued and safe.
Wirral Community Health & Care NHS Foundation Trust provides high quality community health and care services which are responsive to the needs of our local population. Services are delivered by our dedicated and innovative multi disciplinary professionals and supported by equally committed staff behind the scenes. We strive to continue developing and improving our services by working with and listening to our populations, partners, commissioners and staff.
WCHC offers you a great opportunity to be a part of a talented, passionate and committed team delivering excellent community based services across Cheshire and Merseyside.
We are proud to support our Armed Forces Community as a Veteran Aware NHS Trust and are pleased to share that we recently achieved Bronze Award accreditation, in the Defence Employer Recognition Scheme. We support the armed forces as an employer; recognising the experiences and skills ex-military personnel have gained through their service.
Job overview
We are looking to recruit admin support (band 2) to work with the community nurse Team who is committed to delivering a high quality of administrative support, to work within the Wirral Community Health and Care NHS Foundation Trust. The role is for a fixed term contract of 9 months.
This administrative role will support the community nursing team. Helping with the daily admin duties. You will often be the first port of call for the patients so need to ensure that you deal with the calls professionally but also with care and understanding.
Excellent organisational and time management skills are essential as is the ability to work proactively. We are seeking a team player and an individual who possesses excellent communication skills both written and verbal and be able to work autonomously and/or as part of a team. You must be proficient with Microsoft applications.
The working hours will be Thursday & Friday 09:15am - 5pm, with some flexibility.
When considering applying for this post, it is crucial that you meet all of the essential requirements of the person specification.
Main duties of the job
The role will be to support the community nursing team answering calls to both patients and other services both inside and outside of the Trust
There will be times when additional duties maybe needed such as ordering stock items (dressings), make sure that the care plans are made up and correct with all the updated paperwork.
To ensure that all information taken is accurate due to the importance with the service that is being provided.
Working for our organisation
At Wirral Community Health & Care NHS Foundation Trust our priority is to provide safe, high quality care to our communities every day; the kind of care we would want for ourselves and our loved ones. We strive to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care.
Our expert teams provide a diverse range of community health care services, seeing and treating people right through their lives both at home and close to home. Our vision recognises the important role we play in delivering integrated care with partners in the local health economy. Our hard working staff support us to embed an open, just and compassionate culture and in turn we support them by providing an inclusive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.
Detailed job description and main responsibilities
The position of admin support to work within the Liscard nursing team giving administrative support. You may also be required to support the community nurse team and other services within the community.
The role is based within Victoria Central Health Centre in Liscard. The role is for maternity cover so a fixed term contract for 9 months.
Person specification
Qualifications
Essential criteria
- GCSE English Language (grade a-c)
- GCSE Maths (grade a-c)
- ECDL/RSA2/NVQ 2 in business studies or equivalent
- Demonstrable working knowledge of microsoft packages incl Word, Excel & Outlook
Experience & Knowledge
Essential criteria
- Previous experience of dealing with the public and taking telephone enquiries
- Experience of accurate data inputting
Desirable criteria
- Minimum of 1 year clerical experience
- Previous experience of working in the NHS
Skills & Attributes
Essential criteria
- Good oral and written communication skills with people from a wide variety of backgrounds
- Good organisational skills
- Ability to produce work of a high standard with attention to detail
Desirable criteria
- Ability to take minutes
- Audio typing
Personal Qualities
Essential criteria
- Good communication Skills
- Ability to use own initiative but understand the need to seek advice
Desirable criteria
- Ability to drive and have own car
- Flexible
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karen Rutter
- Job title
- Resource Support Manager
- Email address
- [email protected]
- Telephone number
- 0151 643 5382
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