Job summary
- Main area
- Diagnostics
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 160-6692632
- Employer
- The Walton Centre NHS Foundation Trust
- Employer type
- NHS
- Site
- The Walton Centre
- Town
- Fazakerley
- Salary
- £24,071 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 03/12/2024 23:59
Employer heading
Diagnostic Coordinator
NHS AfC: Band 3
Job overview
We have an exciting opportunity to recruit a Diagnostic Coordinator to support our Neurophysiology administration in the coordination and booking of appointments. The post holder is required to have an in-depth knowledge of the PAS and able to work with minimum supervision, The applicant must have a motivated approach to work and ability to work well within a multidisciplinary team. They will be expected to organise and prioritise their own workload on a daily basis to ensure that time deadlines are met and that urgent work is accommodated.
Main duties of the job
To provide an efficient and effective centralised booking service for outpatient appointments, day cases and pre-op assessment to patients. To receive and respond to booking requests both from within the hospital and from external Trusts
Working for our organisation
The Walton Centre NHS Foundation Trust is the only NHS trust to hold dual accreditation for the Investors in People. We invest in people and we invest in wellbeing standards and have been awarded Gold status for both. The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience. Originally formed in 1992, the Trust received Foundation Trust status in 2009.
With around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and 18,000 inpatients each year. We have leading specialists and incredibly dedicated staff delivering excellent clinical outcomes for brain, spinal and neurological care nationally and internationally. Teams across our site in Fazakerley, Liverpool, offer a world-class service in diagnosing and treating injuries and illnesses affecting the brain, spine and peripheral nerves and muscles, and in supporting people suffering from a wide range of long-term neurological conditions.
Detailed job description and main responsibilities
Please see the job description and person specification document for detailed information about the job description for this vacancy.
Person specification
Qualifications
Essential criteria
- Educated to GCSE level or equivalent.
- ECDL certificate or equivalent
- NVQ Level 3 or equivalent
Desirable criteria
- Audio typing
Knowledge & Experience
Essential criteria
- Appropriate experience in an acute NHS Trust.
- Knowledge of Hospital Procedures
- Knowledge of NHS appointment booking systems
- Experienced PAS user
Desirable criteria
- Previous experience of working within the specialty of Diagnostics
- Experience of working in an appointment booking centre
- Knowledge of Patient Access targets.
Skills & Attributes
Essential criteria
- Time management skills
- Proven ability to achieve deadlines
- Excellent communication skills
- Ability to communicate at all levels
- Ability to work as part of a team and independently
- Ability to work using own initiative and methodically
- Excellent organisational skills
- Can deliver timely and accurate data whilst working under pressure.
- Reliable and committed
- Professional approach to work and colleagues
- Able to develop good working relationships
- Ability to maintain confidentiality
Desirable criteria
- Customer care skills
Other
Essential criteria
- Punctual & reliable
- Must comply with Trust uniform code.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Victoria Davies
- Job title
- Neurophysiology Operations Manager
- Email address
- [email protected]
- Telephone number
- 0151 556 3413
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