Job summary
- Main area
- Mental Health Services - Mental Health Division
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 350-MHC6382676
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Bluebell Primary Care Medical Centre
- Town
- Huyton
- Salary
- £43,742 - £50,056 per annum
- Salary period
- Yearly
- Closing
- 08/07/2024 23:59
- Interview date
- 22/07/2024
Employer heading
Clinical Team Manager
Band 7
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Job overview
Are you an individual with a passion for delivering outstanding care that brings the 6 C's (care, compassion, courage, communication, competence and commitment) to life? If so, we want to hear from you!
An exciting opportunity has arisen for an opportunity for the post of Clinical Team Manager to support Knowsley Recovery Team.
As the successful candidate, you will have the ability to communicate in a variety of settings, the ability to utilise assessment skills and tools effectively and the experience of the management and supervision of staff . You will have experience of effective team working within a multi-agency framework.
You will be expected to lead and develop all the staff and encourage positive working relationships with colleagues within Mersey Care NHS Trust and other external agencies/organisations.
Main duties of the job
The post holder will carry managerial responsibility of the Knowsley Recovery Team They will be responsible for the performance and delivery of high quality, evidenced based and person centred care.
The post holder will operate as part of an integrated multi-disciplinary team but be expected to be flexible in terms of delivering care within a community setting.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
MANAGERIAL
Provide effective leadership/ management to the designated team.
Formulate and implement local clinical and operational practices and procedures as appropriate.
Represent the Operational Business manager/ Modern matron at meetings as required.
Ensure effective deployment of staff and other resources within the service to deliver the required service and agreed standards.
Participate in the recruitment and selection process in accordance with Trust policy.
Ensure effective induction of new staff in accordance with Trust policy
Ensure exit interviews are offered to staff on leaving the organisation/moving teams within the Trust.
Ensure the implementation, monitoring and updating of an operational policy and philosophy for the clinical team.
Ensure the principles of Clinical Governance are incorporated in service delivery by maintaining a high quality service based on agreed clinical standards.
Ensure adherence and implementation of Effective Care Coordination within their scope of responsibility.
Ensure that Trust policies and procedures are understood and adhered to by all staff within their scope of responsibility.
Develop local protocols involving team members to ensure a high standard of service delivery is achieved and maintained.
Lead and ensure staff participation in the formulation of new ideas/suggestions to improve service user care and service delivery.
Ensure that the Managing Performance Policy is adhered to.
Ensure that the Managing Attendance Policy is adhered to.
Participate in the performance monitoring of services in accordance with national and local targets.
Provide statistical information on workforce and service user activity as required.
Assist in the maintenance and updating of the unit’s equipment inventories and service schedules. Ensure regular servicing, maintenance, repair or replacement as required adhering to Health & Safety, COSHH and Medical Devices Agency regulations.
Ensure effective processes of communication are established, maintained and regularly evaluated within designated team and that the information provided is of a high standard and is in the approved trust format.
Establish positive networks with partner agencies to support the development and delivery the service.
Maintain and monitor a framework for risk management and Health and Safety that ensures timely and effective planning and appropriate actions.
Undertake Serious Untoward Incidents investigations/reviews as required
Investigate complaints and incidents in accordance with Trust policy.
Ensure all staff are provided with the necessary documented management supervision regarding the co-ordination and delegation of duties, to ensure a comprehensive and consistent delivery of care is maintained. Within staffs’ management supervision monitor the standards of service user care and ensure record keeping is in accordance with Professional and
Trust standards.
Ensure that all qualified staff have access to clinical supervision and encourage uptake of same
Work closely with the Operational Business Manager to deliver a balanced budget at year end, having responsibility for that budget delegated for the provision of the Home treatment Service.
Ensure that all staff are regularly updated and have knowledge of all emergency procedures.
Ensure all staff have an up to date Individual Personal Appraisal and Personal Development Plan in accordance with Trust policy
Participate in the performance monitoring of services in accordance with national and local targets.
Provide statistical information on workforce and service user activity as required.
Assist in the maintenance and updating of the unit’s equipment inventories and service schedules. Ensure regular servicing, maintenance, repair or replacement as required adhering to Health & Safety, COSHH and Medical Devices Agency regulations.
Ensure effective processes of communication are established, maintained and regularly evaluated within designated team and that the information provided is of a high standard and is in the approved trust format.
Establish positive networks with partner agencies to support the development and delivery the service.
Maintain and monitor a framework for risk management and Health and Safety that ensures timely and effective planning and appropriate actions.
Undertake Serious Untoward Incidents investigations/reviews as required
Investigate complaints and incidents in accordance with Trust policy.
Ensure all staff are provided with the necessary documented management supervision regarding the co-ordination and delegation of duties, to ensure a comprehensive and consistent delivery of care is maintained. Within staffs’ management supervision monitor the standards of service user care and ensure record keeping is in accordance with Professional and
Trust standards.
Ensure that all qualified staff have access to clinical supervision and encourage uptake of same
Work closely with the Operational Business Manager to deliver a balanced budget at year end, having responsibility for that budget delegated for the provision of the Home treatment Service.
Ensure that all staff are regularly updated and have knowledge of all emergency procedures.
Ensure all staff have an up to date Individual Personal Appraisal and Personal
Development Plan in accordance with Trust policy
CLINICAL
Participate in regular management supervision as per Trust policy.
Undertake a practitioner role as required to maintain direct assessment and care skills.
Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care.
Provide information, education and support for family members, carers and other relevant professionals.
Ensure links to professional leads are developed and maintained
Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC code of professional conduct and Trust Medicine Code.
Work in a professional and collaborative manner with the multi-disciplinary team.
Participate and promote positive intra-agency working.
Set standards of service user care based on sound research findings.
Ensure you own record keeping is in accordance with Professional and Trust standards.
Please see attached Job Description for full list of Duties and Responsibilities.
Person specification
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential criteria
- Effective leadership qualities and management styles
- Ability to utilise assessment skills and tools effectively
- Ability to communicate in a variety of settings
- Ability to formulate relevant reports
- Delegation and coordination
- Resource and budget management
- Clinical and management supervision
- Ability to work to prioritise and work to deadlines
- Mentorship skills and record keeping
- Flexible approach/ creative thinking
- IT skills
Desirable criteria
- Project Management
- Presentation skills
Knowledge/ Experience
Essential criteria
- Management and supervision of staff
- Effective team working within a multi-agency framework
- Managing complaints/ compliments
- Effective change management
- Positive leadership of a team
- Demonstrate experience of problem solving approaches
- Assisting with effective budgetary management
- Evidence based and experience of reflective practice
- Safe Guarding Children
- Mental Health Act 1983
- Relevant national policies and guidance
- Up to date clinical knowledge relevant to the care environment
- Clinical/ managerial supervision
- Vulnerable adults guidelines
Desirable criteria
- Wider range of statutory and non-statutory services to young people
- Risk management training
Qualifications
Essential criteria
- Relevant professional qualification eg. RMN, RNLD, OT, SW and current professional registration. (to be maintained)
Desirable criteria
- Evidence of education to degree level or evidence of performance to equivalent level
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Paula Farley
- Job title
- Operational Service Manager
- Email address
- [email protected]
- Additional information
Kimberley Harrison - Clinical Service Manager
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