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Job overview

Support Secretary Liverpool CAMHS

Band 3

37.50 Hours per week

We are looking to recruit an enthusiastic, suitably qualified Support Secretary to join our team. 

The successful applicant will have established administration and IT skills and a flexible and positive attitude to their work, and display excellent time keeping.

The post-holder will work alongside  Pathway Coordinator's and Support Secretaries to provide a comprehensive administrative and secretarial service to support Liverpool CAMHS, as well as cross covering for other teams if required.  The post holder will be required to use initiative and judgement to plan their own workload, ensuring that a high quality administrative service is available for clinical staff. 

The candidate should be able to work to tight deadlines in a similar setting; they should also be suited to working in a very busy and demanding environment. This is a rewarding role for those who enjoy a challenge and can demonstrate excellent organisational and communication skills.

They must be able to demonstrate a positive attitude which encompasses our Trust Values of excellence, innovation, openness, respect and together. 

If you are enthusiastic and confident with a friendly and outgoing manner, and a focus on providing the best possible service to patients we would like to hear from you.

**Please note this vacancy will close once sufficient applications have been received**

Main duties of the job

• To provide a comprehensive clerical and secretarial support to Liverpool CAMHS.  The post holder will be expected to work with the minimum of supervision exercising independent judgment and using their own initiative. Confidentiality must be maintained at all times when dealing with patient/staff information. The post holder will be supervised by the Pathway Coordinator on a day-to-day basis. 
• To provide general administrative and secretarial support to the service
• Support the day to day organisation of diaries by ensuring that appointments are scheduled in a timely manner using the Trust’s Patient Administration System
• Attending meetings as required taking and transcribing minutes within locally agreed timescales.
• To accurately transcribe clinical correspondence including using digital dictation, audio typing and copy typing where appropriate
• To deal effectively with all incoming and outgoing correspondence, including answering of phones.
• The post holder will provide a confident and professional service to all patients and their parents/carers, whilst supporting them throughout their pathway of care. 

Working for our organisation

Alder Hey Children’s NHS Foundation Trust is a provider of specialist health care to over 275,000 children and young people each year. In addition to the hospital site located in the West Derby area of Liverpool, Alder Hey has a presence in community outreach sites and, in collaboration with other providers, our clinicians help deliver care closer to patients’ homes by holding local clinics at locations from Cumbria to Shropshire, in Wales and the Isle of Man. The Trust also provides inpatient care for children with complex mental health needs at our main Trust site and soon from Innovation Park in Liverpool

As black and minority ethnic (BME) employees are currently under-represented in this area, we particularly welcome applications from members of our BME communities. All appointments will be made on merit.

You can expect a warm welcome at Alder Hey Childrens NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours.

At Alder Hey we appreciate our staff and reward them with an outstanding benefits package including:

• Great flexible working opportunities
• Discounted gym membership
• Lease car scheme and Home Electronics Scheme
• Generous annual leave and pension scheme
• Extensive staff health and well-being programmes