Job summary
- Main area
- North West Neonatal ODN
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Home or remote working
- Job ref
- 411-COR-24-6397438
- Employer
- Alder Hey Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- Alder Hey Children's NHS Foundation Trust
- Town
- Liverpool
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 09/07/2024 23:59
Employer heading
North West Neonatal Programme Administrator
Band 4
Alder Hey Children’s NHS Foundation Trust is a provider of specialist health care and has a presence in community outreach sites and, in collaboration with other providers, our clinicians help deliver care closer to patients’ homes by holding local clinics at locations from Cumbria to Shropshire, in Wales and the Isle of Man. The Trust also provides inpatient care for children with complex mental health needs at our Sunflower House building newly relocated, and opened on the hospital site.
We currently have more than 4,000 staff working across our community and hospital sites. We’re also a teaching and training hospital providing education and training to around 540 medical and over 500 nursing and allied health professional students each year.
As black and minority ethnic (BME) employees are currently under-represented in this area, we particularly welcome applications from members of our BME communities. All appointments will be made on merit.
You can expect a warm welcome at Alder Hey Childrens NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At Alder Hey we appreciate our staff and reward them with an outstanding benefits package including:
- Great flexible working opportunities
- Lease car scheme and Home Electronics Scheme
- Generous annual leave and pension scheme
- Extensive staff health and well-being programmes
Job overview
The purpose of this post is to provide a comprehensive administrative service within the North West Neonatal ODN, hosted by Alder Hey NHS Foundation Trust.
Join our growing team at this exciting time as a Programme Administrator, working alongside a team of administrators and project co-ordinators.
Main duties of the job
The purpose of this post is to provide a comprehensive administrative service with the North West Neonatal Operational Delivery Network. The post holder’s main duties will include planning, organising, directing and coordinating the administration work of the network. The programme administrator will be expected to work with the minimum of supervision. He/she will be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the Neonatal ODN team to utilise their time in an efficient and effective manner. The post holder will provide a confident professional service to all network members, It is vital that confidentiality be maintained at all times. The post holder must adhere to Trust Policies and Procedures at all times.
Working for our organisation
OUR VALUES:
We pride ourselves on the quality of our care, going the extra mile to make Alder hey a safe and special place for children and their families.
We are committed to continually improving for the benefit of our patients.
We are open and honest and engage everyone we meet with a smile.
We show that we value every individual for who they are and their contribution.
We work across the Alder Hey community in teams that are built on friendship, dedication, care and reassurance.
Detailed job description and main responsibilities
Key Job Specific Responsibilities
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COMMUNICATION SKILLS:
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Communicate professionally and effectively with network members, the general public and all internal and external agencies both verbally and non-verbally in a timely manner.
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Ensure diplomacy, empathy and confidentiality when dealing with distressed patients/parents/carers.
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Liaise with clinical and non-clinical staff to resolve any issues that may arise, to the mutual benefit of all concerned.
ANALYSIS AND JUDGEMENT SKILLS:
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Typing of minutes of meetings and general departmental correspondence when required and within locally agreed timescales.
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Work flexibly to ensure the needs of the service are met at all times.
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Support Clinicians in identifying how data can be captured and managed securely in line with the Information Governance and Data Quality Policies.
PLANNING AND ORGANISATIONAL SKILLS:
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Undertake a key role in ensuring the delivery of a high quality administration support
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Co-ordinate investigations and follow up on network actions. Establish a clear audit trail to ensure actions have been dealt with.
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Have a clear understanding of current Government and locally agreed targets, ensuring key performance indicators are achieved by working in conjunction with the clinical and management teams.
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Support the day to day organisation of the NWNODN Team by managing diaries, co-ordinating meetings, ensuring appropriate documentation available for meetings/lectures, preparation of documents/presentations, attending meetings to take minutes and typing of agendas/minutes.
Please see attached Job Description for detailed Responsibilities
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Person specification
Education and Training
Essential criteria
- BTEC or equivalent level of knowledge on a range of Trust policies and management procedures, requiring experience or ongoing further development/ training, e.g. Team Leading & Management
Desirable criteria
- Audio typing and word processing skills at 60wpm, Administration or RSA level III qualification or equivalent.
Experience
Essential criteria
- Previous experience in administrative role
Desirable criteria
- Event co-ordination
Knowledge
Essential criteria
- Use of Office systems
Skills
Essential criteria
- Ability to plan, organise, direct and coordinate administrative tasks
- Ability to work without direct supervision
- Demonstrate the ability to organize own duties and prioritize tasks within a busy team environment
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Carrie Fagan
- Job title
- Administration & Project Co-ordinator
- Email address
- [email protected]
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