Crynodeb o'r swydd
Teitl cyflogwr
Support Medical Secretary
Band 3
Trosolwg o'r swydd
An exciting opportunity has arisen to join the Haematology Liverpool Admin Team based on the Royal site. We are looking to appointment an experienced secretary, with fast, accurate typing skills and a knowledge of working within an NHS admin setting. Proven audio transcription skills are essential and knowledge of medical terminology is an advantage.
Liverpool Haematology is a large, busy clinical team and the successful candidate we are looking for should have a flexible approach to work, be able to work as a team with strong interpersonal skills, fast accurate keyboard skills and be an experienced secretary. In return, we can offer the opportunity to join a friendly, supportive team, offer agile working which enables a better work-life balance for staff.
For informal enquires or further information, please contact Ann Murphy, Operations Manager, 0151 706 3396. Previous applicants for this role need not apply.
Prif ddyletswyddau'r swydd
1. Fast and accurate medical transcription from audio dictation of clinical correspondence and
documentation.
2. Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly.
3. Mentor, train and supervise relevant junior staff as required.
4. Deal appropriately with concerns from staff/patients in line with Trust policy.
5. Accurate use of patient information using the patient administration system (PAS)
6. Ensure all letters are copied to appropriate professionals and alerts actioned.
7. Organise and order stationary as appropriate.
8. Attend appropriate training, meetings and education sessions when required.
9. Work with Managers to review working practices, ways of working and find solutions to problems.
10. Ensure all mandatory training is up to date and report accordingly.
11. Record and input data onto databases and systems accurately.
12. Be able to work as part of a team, promote effective work flows in department to cover leave and ensure office runs smoothly.
13. Outcome clinic appointments ensuring information is accurate and timely.
14. General office duties, including incoming and outcoming mail, e-mail, scanning. Participate in housekeeping of the office environment.
15. Deal professionally with telephone queries from patients, external stakeholders and internal callers, ensuring any actions are dealt with in optimal time frames.
Gweithio i'n sefydliad
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook – Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
To provide a comprehensive administration/audio typing service in dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties. Ensure cross cover working where possible.
Manyleb y person
Qualifications
Meini prawf hanfodol
- RSA/OCR Level II or equivalent
- Educated to GCSE/O Level standard/equivalent
- Word Processing/Audio typing Skills
- Knowledge of medical terminology and secretarial procedures
Experience
Meini prawf hanfodol
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Experience working in an NHS office environment
Skills/Knowledge
Meini prawf hanfodol
- Excellent communication skills
- Able to use own initiative and respond to new challenges
- Self motivated and able to work with limited supervision
- Manage/prioritise own workload
- Ability to accurately maintain computerise and manual filing/documentation system
- Ability to work as part of a team
- Knowledge of internal PAS system
- Ability to manage difficult/sensitive situations
- Ability to supervise and motivate a team
- Ability and willingness to undertake further training as required
Meini prawf dymunol
- Time management skills
- Excellent interpersonal and influencing skills
- Understanding of Trust internal policies as appropriate
Qualities/Attributes
Meini prawf hanfodol
- Able to adopt flexible approach when required
- Ability to build and maintain good working relationships
- Understanding of confidential nature of role and awareness of Data Protection Act
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Ann Murphy
- Teitl y swydd
- Operations Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 0151 706 3396
Rhestr swyddi gyda Liverpool University Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector