Job summary
Employer heading
Apprentice Faculty Administrator
Apprenticeship
Job overview
The main focus of the post will be to provide administrative support to the digital training service. This will relate primarily to training delivery (such as booking delegates onto sessions, managing accommodation, etc.), data collection, documentation production and maintenance.
The post holder will also be expected to provide some administrative cover to the programme / project management teams and business change service, as and when the need arises.
Main duties of the job
Would you like to be part of a team delivering Digital Training to staff throughout the organisation?
This is an exciting opportunity to work within the Digital IT Training Team at Liverpool University Hospitals NHS Foundation Trust. The team
provides Digital IT Training and Support to all staff across all areas/sites of the Hospital.
We are looking for an administrator who is motivated and organised, with good attention to detail. The candidate will be an enthusiastic person who is able to work, learn and actively contribute within a team environment. Strong customer care skills are essential, along with a confident “can-do” attitude to ensure that we always present a positive and professional image of our service to all stakeholders. Competent in the use of MS Office applications and ideally familar with the use of learner management systems.
The candidate must be able to confidently work alone and as part of a Team.
If you are enthusiastic, experienced and can demonstrate a commitment to the Trust values we would like to hear from you.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook – Liverpool University Hospitals Careers
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Twitter - @LUHFTcareers
Detailed job description and main responsibilities
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Person specification
Qualifications
Essential criteria
- NVQ 3 or equivalent
Experience
Essential criteria
- Demonstrable experience of supporting a Training service.
- Demonstrable experience of administration procedures
- Demonstrable experience of receiving, collating and updating numerous documents and logs.
- Experience of working in a Training environment
- Experience of resolving users’ problems and issues.
Knowledge
Essential criteria
- Knowledge and understanding of booking and administering a training service (e.g. maintaining a training database)
Desirable criteria
- Knowledge of providing administration support in a project environment
Skills
Essential criteria
- Excellent interpersonal skill
- Ability to use different styles of communication tools to liaise with staff and contacts at all levels
- Ability to communicate routine information in a sensitive manner
- Ability to deliver training within own area
- Able to manage own time and work unsupervised within given procedures and protocols
Other
Essential criteria
- Able to commute to all sites
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Mandee Leese
- Job title
- Head of Digital Faculty
- Email address
- [email protected]
- Telephone number
- 07725518044
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