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Job summary

Main area
Cardiology
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday 08.30 to 16.30)
Job ref
287-AMED-255-24
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Aintree
Town
Liverpool
Salary
£24,625 - £25,674 Per annum
Salary period
Yearly
Closing
21/04/2025 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Support Secretary - Cardiology Department

Band 3

Job overview

An exciting opportunity has arisen due to the development of the services within Cardio-Respiratory Department and we are looking to appoint an enthusiastic, self-motivated individual with a commitment to excellent patient care, to provide a comprehensive administrative support service to the Cardio-Respiratory Team on our Aintree site

The post holders should have knowledge of IT packages and sound keyboard skills for data entry, with fast, accurate audio typing skills and medical terminology.    RSA/OCR typing qualification or relevant experience is essential.  Training will be given where necessary for internal IT systems but knowledge of outpatient systems would be beneficial.  Previous experience of working within an NHS clerical environment would be an advantage. 

Part of the role will be utilised to support Clinical Governance meetings in Cardiology and Respiratory linking in with the Office Manager in each area, chasing up feedback and updates from the areas and support services along with taking minutes at the meetings and disseminating them.

The successful candidate would also be expected to support the sleep laboratory part of the week with appointments, adding referrals and waiting list entries as well as supporting patients, GP's and other hospital trusts with queries relating to their sleep pathway.  

**Please note this vacancy will close once sufficient applications have been received**

 

Main duties of the job

The Support Secretary provides a comprehensive typing support service to the Care Group, in accordance with specialty requirements and will be expected to demonstrate the following:
• A comprehensive knowledge of all aspects of the specialty team role and the range of services provided.
• The application of knowledge regarding patient administration systems, Microsoft office products and digital dictation systems for the purpose of clinical correspondence administration.
• Discernment in all aspect of the typing support role, exercising independent judgement and initiative, as appropriate.
• Effective communication skills when dealing with external and internal clinical stakeholders and exercising tact, sensitivity and discretion when dealing with patients and their relatives.
• Evidence of team working, cross covering colleagues and acting as mentor to new staff.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

 

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

 

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. 

 

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

 

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

Detailed job description and main responsibilities

 

1 Audio transcription of clinical letters

2 Receiving and action of new referrals

3 Making appointments, clinic outcomes

4 Providing telephone cover for the service

5 Direct point of contact for patients and other service users

6 Assist speciality secretaries with their workload as directed

 

Person specification

Qualifications

Essential criteria
  • NVQ 3 or equivalent in relevant area

Experience

Essential criteria
  • Previous clerical experience
Desirable criteria
  • Previous NHS experience

Knowledge

Desirable criteria
  • Knowledge of the NHS – ipm, ICE, Choose and Book systems

Skills

Essential criteria
  • IT skills
  • Good communication and organisational skills
  • Able to maintain confidentiality
  • Able to work on own initiative and as part of a team.

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Christine Napier
Job title
Office Manager, Cardiology
Email address
[email protected]
Telephone number
0151 529 2717
Additional information

For informal enquiries or visits regarding this post, please contact Chris Napier, Cardiology Office Manager for further information.

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