Job summary
- Main area
- Cardiology
- Grade
- Band 4
- Contract
- Fixed term: 6 months (Subject to start date post is being offered until the end of October 2025 in the first instance)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 287-RMED-102-25
- Employer
- Liverpool University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Liverpool University Hospital
- Town
- Liverpool
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 16/04/2025 23:59
Employer heading

Medical Secretary - Cardiology (Heart Failure)
Band 4
Job overview
Medical Secretary – Cardiology
Band: 4, full time , 37.50 Hours Per Week
A fixed term opportunity has arisen for an experienced Medical Secretary to join the Cardiology Department. The appointee will work within an established secretarial team who have a commitment to improve our patient experience.
This role will be to offer support directly to our Heart Failure Team.
Duties include diary management, outpatient activity, managing waiting lists, monitoring referrals and typing of clinic letters.
The successful applicant must be able to undertake all administrative duties, be well organised, able to plan their own workload, work on their own initiative and work to strict deadlines.
It is expected that applicants will have completed the AMSPAR course and or equivalent, have appropriate experience working in a medical environment and have a good understanding and knowledge of medical terminology; experience in the use of EPRO (clinic letter tool) would be advantageous.
Main duties of the job
- To provide a comprehensive secretarial service to the Cardiology Department.
- Liaise with Cardiology patients via telephone and/or written communication.
- To participate in a minutes rota for Departmental meetings.
- Create, cancel, reschedule patient appointments.
- Type patient/GP letters using an audio dictation system.
- To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
- Undertake general secretarial/administration duties for the Cardiology Team as and when required.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page.
Detailed job description and main responsibilities
- You will be responsible for secretarial/administration duties for the Heart Failure Team within the Cardiology Department.
- Ensure appropriate personnel are informed of annual leave/study leave.
- Type dictation from audio transcription of clinical correspondence and documentation. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.
- Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not.
- Input clinic outcomes and create appointments.
- Manage and maintain Cardiology RTT pathway to ensure patients do not breach.
- Participate in a minutes rota for Departmental meetings.
- Create, cancel and reschedule clinics/appointments.
- Undertake general secretarial/administration duties for the Cardiology Team as and when required.
Person specification
Qualifications
Essential criteria
- Educated to GCSE/O Level standard/equivalent or higher
- RSA/OCR Typing/Word processing Level 3 or equivalent
- RSA/OCR Audio typing Skills Level 3
- Knowledge of medical terminology
- Secretarial Qualification or equivalent experience
Desirable criteria
- ECDL or equivalent
- Shorthand
Experience
Essential criteria
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Demonstrable experience working in an NHS office environment as a medical secretarial
Skills
Essential criteria
- Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
- Excellent Organisation Skills
- Excellent Word Processing and Keyboard Skills
- Ability to organise workload effectively and prioritise to meet deadlines
- Ability to work individually or as part of a team
- Legible handwriting
- Time Management Skills
- Excellent interpersonal and influencing skills
Desirable criteria
- Understanding of Trust internal policies as appropriate
- Knowledge of internal PAS system
Qualities/Attributes
Essential criteria
- Capability to adapt to most situations
- Eager to learn
- Ability to maintain control of stressful/sensitive situations
Other
Essential criteria
- Comply with Trust policies and procedures
- Ability to show understanding and appreciation of the need to maintain confidentiality in all matters – Data Protection Act
- Ability and willingness to undergo further training in accordance with the needs of the post
Documents to download
Further details / informal visits contact
- Name
- Emma Hughes
- Job title
- Cardiology Office Manager
- Email address
- [email protected]
- Telephone number
- 0151 706 3573
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