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Job summary

Main area
Cardiology
Grade
Band 4
Contract
Fixed term: 6 months (Subject to start date post is being offered until the end of October 2025 in the first instance)
Hours
Full time - 37.5 hours per week
Job ref
287-RMED-102-25
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Liverpool University Hospital
Town
Liverpool
Salary
£26,530 - £29,114 per annum
Salary period
Yearly
Closing
16/04/2025 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Medical Secretary - Cardiology (Heart Failure)

Band 4

Job overview

Medical Secretary – Cardiology

Band: 4,  full time , 37.50 Hours Per Week

A fixed term opportunity has arisen for an experienced Medical Secretary to join the Cardiology Department.  The appointee will work within an established secretarial team who have a commitment to improve our patient experience.

This role will be to offer support directly to our Heart Failure Team. 

Duties include diary management, outpatient activity, managing waiting lists, monitoring referrals and typing of clinic letters.

The successful applicant must be able to undertake all administrative duties, be well organised, able to plan their own workload, work on their own initiative and work to strict deadlines.

It is expected that applicants will have completed the AMSPAR course and or equivalent, have appropriate experience working in a medical environment and have a good understanding and knowledge of medical terminology; experience in the use of EPRO (clinic letter tool) would be advantageous.

Main duties of the job

  1. To provide a comprehensive secretarial service to the Cardiology Department.
  2. Liaise with Cardiology patients via telephone and/or written communication.
  3. To participate in a minutes rota for Departmental meetings.
  4. Create, cancel, reschedule patient appointments.
  5. Type patient/GP letters using an audio dictation system. 
  6. To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system.  Keep track of referrals to ensure patient is reviewed promptly.  Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
  7. Undertake general secretarial/administration duties for the Cardiology Team as and when required.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. 

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

 For roles at Liverpool Women’s, visit their careers page.

Detailed job description and main responsibilities

  1. You will be responsible for secretarial/administration duties for the Heart Failure Team within the Cardiology Department.
  2. Ensure appropriate personnel are informed of annual leave/study leave.  
  3. Type dictation from audio transcription of clinical correspondence and documentation.  Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.
  4. Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place.  Rectify if not.
  5. Input clinic outcomes and create appointments.
  6. Manage and maintain Cardiology RTT pathway to ensure patients do not breach.
  7. Participate in a minutes rota for Departmental meetings.
  8. Create, cancel and reschedule clinics/appointments. 
  9. Undertake general secretarial/administration duties for the Cardiology Team as and when required.

Person specification

Qualifications

Essential criteria
  • Educated to GCSE/O Level standard/equivalent or higher
  • RSA/OCR Typing/Word processing Level 3 or equivalent
  • RSA/OCR Audio typing Skills Level 3
  • Knowledge of medical terminology
  • Secretarial Qualification or equivalent experience
Desirable criteria
  • ECDL or equivalent
  • Shorthand

Experience

Essential criteria
  • Excellent I.T. skills with knowledge and experience of all Microsoft office packages
  • Demonstrable experience working in an NHS office environment as a medical secretarial

Skills

Essential criteria
  • Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
  • Excellent Organisation Skills
  • Excellent Word Processing and Keyboard Skills
  • Ability to organise workload effectively and prioritise to meet deadlines
  • Ability to work individually or as part of a team
  • Legible handwriting
  • Time Management Skills
  • Excellent interpersonal and influencing skills
Desirable criteria
  • Understanding of Trust internal policies as appropriate
  • Knowledge of internal PAS system

Qualities/Attributes

Essential criteria
  • Capability to adapt to most situations
  • Eager to learn
  • Ability to maintain control of stressful/sensitive situations

Other

Essential criteria
  • Comply with Trust policies and procedures
  • Ability to show understanding and appreciation of the need to maintain confidentiality in all matters – Data Protection Act
  • Ability and willingness to undergo further training in accordance with the needs of the post

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedStep into health

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Hughes
Job title
Cardiology Office Manager
Email address
[email protected]
Telephone number
0151 706 3573
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