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Job summary

Main area
Department of medicine for older people
Grade
Band 4
Contract
Permanent
Hours
Full time - 30 hours per week
Job ref
287-RMED-282-24-A
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Liverpool Hospital
Town
Liverpool
Salary
£26,530 - £29,114 per annum pro rata
Salary period
Yearly
Closing
30/09/2024 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Specialty Medical Secretary - Medicine for Older People

Band 4

Job overview

An opportunity has arisen for a Band 4 Specialty Medical Secretary to join our Medicine for Older People  (DMOP) team. The position is part time, working 30 hours per week

This post is based at the Royal Liverpool Hospital Site.

This is a demanding and rewarding role and it is essential that the successful applicant is able to work effectively as part of the team, supporting and assisting colleagues. The post holder will be responsible for the effective provision of a comprehensive secretarial/administrative service to a Consultant Physician and their team members as well as provide a personal assistant service to the head of operations for the care group.

The role includes a wide range of secretarial and administrative duties, including the management and processing of referrals, diary management, clinic management, Minute taking, audio transcription and word processing of clinical letters, minute taking, reports and other correspondence as required by the medical team.

*This vacancy will close once sufficient applications have been received so please apply soon if interested*

Main duties of the job

To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision. Organise own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital the confidentiality should be maintained at all times. Ensure cross cover working where possible.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Detailed job description and main responsibilities

To provide a comprehensive service to consultants and specialty teams including nurse practitioners/clinicians.

Diary management, arrange appointments, and arrange travel and accommodation.

Minute taking for weekly/monthly meetings

To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.

Mentor, train and supervise relevant staff as required. Deal with annual leave requests and sickness absence return to work interviews.

Support consultants in non-clinical activities role by preparing presentation documents, using relevant packages and arranging meetings, set agenda, circulate agenda/supporting papers as appropriate and take minutes at meetings.

Ensure appropriate personnel are informed of consultant annual leave/study leave. Keep consultants informed of junior doctor leave, as it could have an effect on service.

Organise and maintain consultant's admissions. Cancel and add patients to the waiting list, as appropriate, ensuring lists are updated, and patients contacted. Liaise with waiting list office, anaesthetic department and ward. Complete and amend theatre lists appropriately.

For a full list of duties, please refer to the attached job description and person specification

Person specification

Qualifications

Essential criteria
  • Educated to GCSE/O Level standard/equivalent or higher
  • RSA/OCR Typing/Word processing Level 111 or equivalent
  • RSA/OCR Audio typing Skills Level 111 or equivalent
  • Secretarial Qualification or equivalent experience
Desirable criteria
  • ECDL
  • Shorthand

Experience

Essential criteria
  • Excellent I.T. skills with knowledge and experience of all Microsoft office packages
  • Experience working in an NHS office environment as a secretary

Skills/Ability/Knowledge

Essential criteria
  • Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
  • Excellent Organisation Skills
  • Excellent Word Processing and Keyboard Skills
  • Ability to organise workload effectively and prioritise to meet deadlines
  • Ability to work individually or as part of a team
  • Legible handwriting
  • Time Management Skills
  • Excellent interpersonal and influencing skills
Desirable criteria
  • Knowledge of internal PAS system
  • Understanding of Trust internal policies as appropriate

Qualities/Attributes

Essential criteria
  • Capability to adapt to most situations
  • Eager to learn
  • Ability to maintain control of stressful/sensitive situations

Other Requirements

Essential criteria
  • Comply with Trust policies and procedures
  • Ability to show understanding and appreciation of the need to maintain confidentiality in all matters – Data Protection Act
  • Ability and willingness to undergo further training in accordance with the needs of the post

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedStep into health

Documents to download

Apply online now

Further details / informal visits contact

Name
Christopher Evans
Job title
Administration services manager
Telephone number
01517063322
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