Job summary
- Main area
- Estates & Facilities
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Mon to Fri)
- Job ref
- 287-CEF-231-24
- Employer
- Liverpool University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Aintree Hospital
- Town
- Liverpool
- Salary
- £22,383 per annum, pro rata
- Salary period
- Yearly
- Closing
- 16/07/2024 23:59
Employer heading
![Liverpool University Hospitals NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/131.png)
Helpdesk/Clerical Officer - Estates & Facilities
Band 2
Job overview
Working within the Estates & Facilities Admin support team, a post has become available within the Maintenance Helpdesk Teak
The post is predominently based at Aintree, however the post holder may be expected to cross site work.
The post holder must have good excel skills, for data inputting onto spreadsheets.
Main duties of the job
Dealing with Helpdesk and Reception
Issuing Keys
Using CAFM Systems
Raising Orders/Processing Invoices
Managing Service Call Outs/Reports
Updating and Maintaining Electronic Systems
General Office Duties
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook – Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Detailed job description and main responsibilities
1. Assist with clerical support in the day to day running of the office area to ensure Service provision is met.
2. Responsible for maintaining accurate filing system, case notes and other relevant documentation.
3. To deal, as appropriate, with enquiries from staff, members of the public in person and by telephone, and visitors to the Service.
4. Assist with photocopying duties as necessary.
5. Receive goods deliveries to the Service, signing appropriate documentation.
6. To provide reception support, as and when required, including receiving and admission of clients to the service and assisting with enquiries.
7. To be responsible for maintaining the administration and storage of data, in accordance with local policies and procedures.
8. To take responsibility for good housekeeping in the Office / Reception / Waiting area, ensuring they are kept clean and tidy.
9. To be responsible for the opening and closing of buildings as appropriate. 10. Order stock as required.
Person specification
Qualifications
Essential criteria
- Computer / typing skills RSA2/equivalent
- GCSE/Equivalent
Experience
Essential criteria
- Experience of working in a busy office
- Experience of dealing with confidential matters
Skills
Essential criteria
- Excellent organisational skills
- Good communication skills
- Excellent Customer Care Skills
Desirable criteria
- Ability to use Word / Excel
Other
Essential criteria
- Ability to adapt and a flexible approach to change
Knowledge
Essential criteria
- Understanding of issues around confidentiality
Documents to download
Further details / informal visits contact
- Name
- Samantha Hall
- Job title
- Assistant Business Manager
- Email address
- [email protected]
- Telephone number
- 0151 529 2432
- Additional information
Colleen Cubbon
[email protected]
0151 529 8649
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