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Job summary

Main area
Pharmacy
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (Monday to Friday with some weekend/ bank holiday commitment)
Job ref
287-DSS-58-25
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Pharmacy Department, Aintree University Hospital
Town
Liverpool
Salary
£53,755 - £60,504 per annum
Salary period
Yearly
Closing
16/03/2025 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Pharmacy Operations Manager

NHS AfC: Band 8a

Job overview

Great things are happening in our Hospital Pharmacy Services across University Hospitals Liverpool Group.

 

We are looking for an exceptional leader to join our site leadership team, to inspire and lead our Pharmacy dispensary and ward technical Services on our Aintree University Hospital site.

 

This role is ideally suited to candidates who want to extend their experience at a senior management level in a progressive environment. 

 

The successful candidate must have strong interpersonal skills, the desire to network and collaborate, together with the ability to inspire a team towards continuous improvement.

 

You will be a role model and have the desire to utilise and develop practice to improve pharmacy services. You will lead, develop, deliver, and evaluate the provision of pharmacy services provided at the Aintree University Hospital Site and enhance the reputation of the department to deliver the right medicine at the right time for all our patients.

Main duties of the job

You will co-ordinate the technical operations at the Aintree Pharmacy site and deputise for the Site Director of Pharmacy.

You will manage Technical Service Leads in Dispensary and Ward based services. You will plan for and resolve issues with multiple competing priorities to support patient flow and ensure care in a busy acute hospital site.

You will develop and implement local policy and procedures to ensure that we adhere to relevant professional, ethical, legal and local standards.

You will take overall responsibility for monitoring pharmacy performance. This will include identification, reporting, implementation and monitoring relevant KPIs.

You will manage pay and non-pay budgets.

You will lead on relevant projects, to manage the implementation of change and deliver the pharmacy operational services from planning to implementation, business cases and bid for funding.

You will lead on Health and Safety including staff engagement and wellbeing within the Pharmacy Department.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. 

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit their careers page.

Detailed job description and main responsibilities

The post holder is the most senior Pharmacy Technician on our complex and busy acute site at Aintree University Hospitals and will take the strategic lead for ward and dispensary technical services at each site.

As part of the Site Leadership Team, the post holder will work closely with the Lead Divisional Pharmacists and other Pharmacy Managers to deliver Trust wide objectives and service developments.

They will take responsibility for all technical aspects of Pharmacy Operations which will involve providing timely and effective management support, ensuring that services are responsive, innovative and provided to the highest possible standards.

The post holder will work alongside other members of the Senior Pharmacy Leadership Team to manage the day to day running of the operational pharmacy services on site and ensure our sites are managed constantly through standard work.

They will line manage the Technical Services Managers for both the Dispensary and Ward based Medicines Management Services and be responsible for site operational management.  They will extend the roles of technical staff and ensure staff have the necessary training and competence to deliver the extended roles.

They will be responsible to the Site Director of Pharmacy for the delivery of operational activity and performance objectives.

Person specification

Knowledge

Essential criteria
  • Knowledge of a range of management topics including, performance capability, disciplinary and financial management, service improvement.

Experience

Essential criteria
  • Significant post-registration experience and currently employed in a senior role managing a large team of pharmacy technicians.
  • In-depth experience of hospital pharmacy operational management across a range of areas.
  • In-depth experience of service development and performance management, writing standard operating procedures, developing KPIs and taking corrective action as necessary.
  • In-depth experience of team leadership.
  • Management experience including recruitment, appraisal, training, leadership, motivation, sickness absence and participation in grievance or disciplinary procedures.
  • Developing and implementing service change.
  • Regular liaison with other senior hospital staff and external agencies.
  • Delivering training and education.
  • Experience in risk management and incident investigation
Desirable criteria
  • Management of pay and/or non-pay budgets.
  • Experience in project management
  • Experience of developing business cases for service development, including monitoring of outputs.

Qualifications

Essential criteria
  • Degree or equivalent in-depth experience in leading technical services
  • NVQ Level 3 / BTEC in Pharmacy Services or equivalent nationally recognised qualification
  • BTEC Professional Diploma – Final Accuracy Checking
  • A1 NVQ Assessor qualification
  • Registration with the General Pharmaceutical Council as a Pharmacy Technician
  • Postgraduate Management qualification or equivalent experience

Skills

Essential criteria
  • Strong interpersonal and communication skills - written

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedStep into health

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Elizabeth Lamerton (She/her)
Job title
Deputy Chief Pharmacist – Site Director of Pharmacy - Aintree University Hospital
Email address
[email protected]
Telephone number
0151 529 3220
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