Job vacancy: EPR Business Change and Benefits Manager, Liverpool University Hospitals NHS Foundation Trust, Liverpool

Job summary

Main area

Projects and Programmes

Grade

Band 8a

Contract

Fixed term: 12 months (Secondment will be considered)

Hours

Full time
Flexible working

37.5 hours per week

Job ref

287-CEF-236-24-A

Employer: Liverpool University Hospitals NHS Foundation Trust
Employer type: NHS
Site: Liverpool Innovation Park
Town: Liverpool
Salary: £50,952 - £57,349 per annum
Salary period: Yearly
Closing: 24/07/2024 23:59

EPR Business Change and Benefits Manager

Band 8a

Detailed job description and main responsibilities

1. To lead the Trust in the management of business, process, role and people change, benefits delivery and training as they surround the procurement and implementation of projects.

2. Ensuring alignment of activity with organisational strategic objectives and direction and defining change management strategy, acting as a point of reference and communicator of best practice, in all matters related to the management of project related change.

3. To directly deliver large scale major service transformation through the implementation of business, process and people change to time, cost and quality expectations.

4. To ensure that stakeholder engagement and management is maximised through pro-active, clear communication, a responsiveness to feedback and the ability to identify appropriate concerns and requirements and incorporate them into documentation and plans.

5. Strong negotiation skills and an ability to operate effectively in a complex environment with multiple conflicting demands. The ability to be assertive at times and to explain and justify decision making in an appropriate and clear way whilst maintaining credibility and positive relationships with senior staff including senior clinicians.

6. To ensure that predefined standard frameworks are employed across the Trust for business process and people change.

7. To monitor and own business change related risks that arise during the project and to escalate any problems that can not be resolved to the relevant programme manager, project board or other group.

8. To ensure that the business change project is subject to robust financial management, ensuring that the project is delivered on budget.

9. To demonstrate the credibility and communications skills necessary to assure the Project Committee (a sub group of the Trust Board) of delivery of new capability and benefits.

10. To analyse processes, roles, measures and activity prior to major change being introduced. To recommend and gain agreement to the changes that need to occur to those processes, roles, measures and activity and to establish baselines for changes introduced through the implementation.

11. To ensure that the agreed change delivers the agreed benefits.

12. To recruit benefits owners with the appropriate level of authority that are capable of managing the benefits realisation and introducing changes to working practices.

13. To support the Trust with the development of role related training programmes and advice on associated working procedures.

14. To work with key stakeholders to ensure that there is clear understanding of the problems and commitment to the proposed solutions.

Person specification

Qualifications

Essential criteria

Educated to Degree standard or equivalent experience
PRINCE2 Practitioner Certificate
MSP qualification/equivalent
Post Graduate Qualification in a relevant area

Desirable criteria

Clinical qualification and experience

Experience

Essential criteria

Substantial experience working in a Programme Management Environment
Significant experience in a clinical change management position
Extensive experience of Business Change in a senior role
Extensive experience of large project development and deployment.
Experience of defining a range of clinical user requirements and converting them to future state requirements.
Ability to prioritise workload, meet deadlines and work effectively under pressure
Ability to answer complex queries in a clear way and to solve problems
Managing projects in an NHS environment.
Can work autonomously to achieve agreed objectives
Experience of leading and managing teams
Experience of SharePoint, MS Project and associated techniques including, content types and workflows
Experience of working across organisational boundaries to achieve results
Experience of working collaboratively with staff of all disciplines to promote and develop service improvement projects

Desirable criteria

Experience of multi-organisational change projects

Knowledge

Essential criteria

Knowledge and understanding of the NHS strategic direction, both locally and nationally
Specialist knowledge of IM&T
Knowledge of clinical processes

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months’ of their 18^th birthday.

The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.

The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.

Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £18+£5 (standard disclosure) or £38+£5 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment.

From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.

Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.

All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.

As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.

If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.

Please note: new entrants to the NHS will commence on the first paypoint of the relevant band.