Crynodeb o'r swydd
Teitl cyflogwr
Community Clerk
Band 2
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
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Trosolwg o'r swydd
We have 3 exciting opportunities for an efficient administrator to support in our Community Division Clinical Teams.
The Successful candidates will have good organisation and people skills, be computer literate and have the ability to work with limited supervision.
The post holders will provide a comprehensive and high quality administrative support service.
This is a Community Clinical Support role, there is an expectation for the successful candidates to be flexible and support across the Community Division.
The successful candidates will have the ability to support service users whilst being professional, empathetic and understanding.
Prif ddyletswyddau'r swydd
The Successful candidate will provide effective and comprehensive administrative support for our busy District Nurse and Community Matron Teams.
Use information systems with specific responsibility to ensure a high standard of information recording is maintained.
Undertake general office duties, including ordering supplies and managing stock levels.
Answer the telephone, clear answerphone, record messages and respond to queries in a timely manner ensuring effective communication in line with local policies for non-clinical information only.
Input accurate and timely information required for audit purposes.
Requirement to work from other bases within the organisation and to undertake any other duties that may be required appropriate to the post holders grade, experience and competence.
The post holder shall as necessary provide cover for and undertake duties of absent colleagues.
The post holder shall follow all the policies and procedures of the organisation.
Gweithio i'n sefydliad
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working will be considered for all roles.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
- Provide comprehensive administrative support to Clinical teams.
- Use information systems with specific responsibility to ensure a high standard of information recording is maintained.
- Produce standardised computer generated reports and/or statistical information as requested by line manager.
- Type all correspondence relating to the team.
- Undertake general office duties, including ordering supplies and managing stock levels.
- Answer the telephone, clear answer-phone, record messages and respond to queries in a timely manner ensuring effective communication in line with local policies for non-clinical information only.
- Transfer relevant information to all health and social care providers as requested by line manager.
- Input accurate and timely information required for audit purposes.
- Provide reception support as and when required, including receiving clients to the service and assisting with enquiries.
- Take responsibility for keeping the Office/Reception/Waiting area, clean and tidy.
- Be responsible for the opening and closing of buildings, if required.
- Co-operate with risk assessments and ensure that risks are identified and reported as they arise in the workplace.
- Requirement to work from other bases within the organisation and to undertake any other duties that may be required appropriate to the post holders grade, experience and competence.
- The post holder shall as necessary provide cover for and undertake duties of absent colleagues.
- Assist with the training of new clerks within the service.
* The post holder shall as necessary provide cover for and undertake duties of absent colleagues.
* The post holder shall follow all the policies and procedures of the organisation.
Manyleb y person
Skills
Meini prawf hanfodol
- Good keyboard skills
- Ability to plan, prioritise and schedule work
- Effective communication and interpersonal skills
- Ability to work with attention to detail
- Ability to work effectively within teams
- Ability to work on own initiative
Values
Meini prawf hanfodol
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Qualifications
Meini prawf hanfodol
- GCSE/NVQ2 or equivalent, or equivalent work based experience
- Computer literate
Meini prawf dymunol
- Previous Healthcare Clerical Experience
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Ashleigh Leather
- Teitl y swydd
- Admin Team Leader
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07385948932
- Gwybodaeth i gefnogi eich cais
Tina Scott - 07919305585 (Admin Team Leader)
Rhestr swyddi gyda Mersey Care NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector