Job summary
- Main area
- Pharmacy
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 350-TWS6157576-A
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Medicines Management Department
- Town
- Liverpool
- Salary
- £24,071 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 01/12/2024 23:59
Employer heading
Pharmacy Support Worker Higher Level - Stores
Band 3
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Job overview
This is an exciting opportunity to be part of the Medicines Management Service in Mersey Care NHS Foundation Trust. The organisation has recently invested significantly in the team’s expansion to reconfigure the way we deliver our service. We would like you to join our team and be part of delivering the next stage of our exciting journey.
The Medicines Management team is well-established with a track record in delivering outcomes, our pharmacy support workers are key to ensuring this happens. The service supports physical health, mental health and community care across a large geographical footprint.
We are looking for enthusiastic, flexible and motivated individuals to join our team of pharmacy support workers. We have vacancies for permanent positions in our pharmacy stores and procurement service based at Maghull Health Park and supporting our clinical services across the Mersey Care footprint.
The stores and procurement team assists in the efficient and economical running of the pharmacy service by the maintenance of defined stock levels of pharmaceutical products within the pharmacy department and ensures the receipt, storage and supply of medicines in line with regulatory standards.
Shortlisting planned for: 2 December 2024
Interview planned for: 9 December 2024
Main duties of the job
The successful candidates will support the smooth running of the service ensuring that medication is ordered and audited safely and accurately and in a timely manner. The post holder will be actively involved in undertaking audit in line with the safe and secure handling of medicines standards. You will be required to undertake a broad range of duties and full training will be provided.
We are looking for enthusiastic, flexible, and motivated individuals to join our team and welcome applications from experienced pharmacy support staff from any sector who have an interest in developing their professional career within a hospital pharmacy setting. There will be opportunity to develop your skills and experience and we will provide full training and a well-structured support system, including robust individual and group supervision, personal development planning and access to professional development opportunities.
You will be part of an expanding team of highly professional and dedicated staff whose aim is to provide an excellent, patient focused service.
This role would suit someone who is committed to providing high quality patient focused care utilising excellent communication and interpersonal skills to work within a large team.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.”
Detailed job description and main responsibilities
1. To work in accordance with trust policies, procedures & standard operating procedures as
appropriate.
2. To accurately and efficiently order & supply stock and named-patient dispensed medicines,
including supply of compliance aids and patient information leaflets.
3. To follow up any outstanding orders for wards, clinics and service users on a daily basis in line
with standard operation procedures.
4. To follow up any outstanding items on supplier orders on a daily basis and escalate appropriately.
5. To be involved in the supply of clozapine to service users. This will include:
a) Dispensing of clozapine (including utilising compliance aids) in accordance with standard
operating procedures.
b) Liaising with patients, the clozapine monitoring service, and clinical team regarding the
appropriate supply of clozapine.
c) Receiving of clozapine blood results.
d) Issue of medication to clients at clozapine clinic.
e) Organising the request and receipt of up-to-date clozapine prescriptions.
Pharmacy Technician
Team Leader
(Dispensary/Stores) B6
Senior Pharmacy
Technician B5
Pharmacy Technician
B4
Senior ATO B3
ATO Apprentice B2 ATO B2
28/09/2022
6. To be involved in extemporaneous production of prescribed items where appropriate.
7. To participate in the dispensing and stock supply of controlled drugs.
8. To act as line manager to Pharmacy Support Workers (ATOs). This will include responsibility for
all of the following: management & clinical supervision; appraisals; leave; sickness absence;
disciplinary and grievance matters; recruitment and selection decisions; personal and career
development (including service specific training) together with involvement in investigations as
required, ensuring mandatory training compliance.
9. To replenish sundry items within the dispensary on a daily basis.
10. To answer telephone enquiries from a wide range of staff groups with regard to prescriptions,
medication top-ups, distribution an
11. Please refer to the JD for more information.
Person specification
Qualifications
Essential criteria
- Experience to NVQ3 or equivalent level and willingness to work towards
Desirable criteria
- Maths and English level 2 qualification (e.g., GCSE or Functional Skills)
Knowledge/Experience
Essential criteria
- Work experience in a pharmacy
- Experience of dealing with the public
- Demonstrates an interest in Pharmacy
- Demonstrates an understanding of good time management skills
- Understands the need for written policies and procedures
- Has an understanding of the need for patient confidentiality
Desirable criteria
- Knowledge of the NHS
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential criteria
- Excellent organisational skills
- Ability to multitask and change from one job to another frequently, working both independently and as part of a team
- Demonstrable IT skills
- Excellent communication skills – written – verbal – listening
- Ability to work under pressure
- Customer care skills
- Ability to prioritise workload and manage time effectively to meet specified deadlines
- Excellent inter-personal skills
- Ability to perform basic mathematical calculations in relation to work
- Good time management
- Ability to meet deadlines
- Ability to travel between different sites
- Ability to work individually and to work as a team player
- Ability to work flexibly
- Pro-active and displays initiative
- Problem solving skills
- Willingness and self-motivation to learn
- Ability to deal with frequent interruptions
- Ability to deal effectively with telephone enquiries
- Attention to detail and a responsible attitude towards quality and accuracy
- Professional manner
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Clare Durbin
- Job title
- Medicines Distribution Service Manager
- Email address
- [email protected]
- Telephone number
- 0151 250 6061
List jobs with Mersey Care NHS Foundation Trust in Health Science Services or all sectors