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Job overview

We have an exciting job opportunity for the role of  an Operational Manager over the Crisis Resolution Home Treatment Teams within Merseycare.

This role entails the management of the CRHT across the Liverpool & Sefton footprint ensuring CRHT services are managed effectively and a high standard of patient care is maintained. The post holder will be responsible for the effective management and ensuring that systems and processes are in place for training and development of the CRHT workforce.

This role involves leading the team in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies considering best practice and current options and ultimately making decisions in the best interest of the project.

The post holder will also work closely with the other members of the senior leadership within mental health urgent care, specifically their colleague in Mid CRHT.

As part of this role there is an expectation that the post holder will support the out of hours on call rota and also cover a seven day working week on a rota.

Main duties of the job

To ensure systems and processes are in place to provide management to CRHT services staff across the division and ensure effect recruitment, training and development of this staff group.

To implement and monitor service redesign and transformation across CRHT at pace ensuring no unintended adverse consequence arise and transformational activity achieves successful outcomes.

To identify resources to provide the services on a day to day basis and to develop plans for strategic development in the service and financial framework and over the longer term.

To contribute to service and corporate budgeting processes with delegated authority to manage financial and human resources.

Lead the teams in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies considering best practice and current options and ultimately making decisions in the best interest of the project.

To have  a clear understanding of the capacity and flow from community to acute inpatient admissions.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.