Job summary
- Main area
- Pharmacy
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Compressed hours
- Job ref
- 350-TWS7017632-A
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Medicines Management Building, Maghull Health Park
- Town
- Maghull
- Salary
- £24,071 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 05/05/2025 23:59
- Interview date
- 12/05/2025
Employer heading

Pharmacy Support Worker Higher Level – Stores and Procurement
Band 3
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
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Job overview
This is an exciting opportunity to be part of the Medicines Management Service in Mersey Care NHS Foundation Trust. The organisation has recently invested significantly in the team’s expansion to reconfigure the way we deliver our service. We would like you to join our team and be part of delivering the next stage of our exciting journey.
The Medicines Management team is well-established with a track record in delivering outcomes, our pharmacy support workers are key to ensuring this happens. The service supports physical health, mental health and community care across a large geographical footprint.
We are looking for enthusiastic, flexible and motivated individuals to join our team of pharmacy support workers. We have a vacancy for a permanent position as a higher level pharmacy assistant in our pharmacy stores and procurement service based at Maghull Health Park and supporting our clinical services across the Mersey Care footprint.
Main duties of the job
The stores and procurement team assists in the efficient and economical running of the pharmacy service by the maintenance of defined stock levels of pharmaceutical products within the pharmacy department and ensures the receipt, storage and supply of medicines in line with regulatory standards.
The successful candidates will support the smooth running of the service ensuring that medication is ordered and audited safely and accurately and in a timely manner. The post holder will be actively involved in undertaking audit in line with the safe and secure handling of medicines standards. You will be required to undertake a broad range of duties and full training will be provided.
You will be part of an expanding team of highly professional and dedicated staff whose aim is to provide an excellent, patient focused service.
This role would suit someone who is committed to providing high quality patient focused care utilising excellent communication and interpersonal skills to work within a large team.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
For full information regarding responsibilities, required qualifications and experience please refer to the job description and person specification.
These posts are based within our main Medicines Management Building at Maghull Health Park, however you may be required to work at other trust locations.
The post-holder will be obliged to participate in our seven day medicines supply service in line with the hours of operation.
Person specification
Qualifications
Essential criteria
- NVQ2 in pharmacy services and experience or willingness to work towards NVQ3 level knowledge
Desirable criteria
- Maths and English level 2 qualification (e.g., GCSE or Functional Skills)
Knowledge/Experience
Essential criteria
- Experience of dealing with the public
- Demonstrates an interest in Pharmacy
- Demonstrates an understanding of good time management skills
- Understands the need for written policies and procedures
- Has an understanding of the need for patient confidentiality
Desirable criteria
- Work experience in a pharmacy.
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential criteria
- Excellent organisational skills
- Ability to multitask and change from one job to another frequently, working both independently and as part of a team
- Demonstrable IT skills
- Excellent communication skills – written – verbal – listening
- Ability to work under pressure
- Customer care skills
- Ability to prioritise workload and manage time effectively to meet specified deadlines
- Excellent inter-personal skills
- Ability to perform basic mathematical calculations in relation to work
- Good time management
- Ability to meet deadlines
- Ability to travel between different sites
- Ability to work individually and to work as a team player
- Ability to work flexibly
- Pro-active and displays initiative
- Problem solving skills
- Willingness and self-motivation to learn
- Ability to deal with frequent interruptions
- Ability to deal effectively with telephone enquiries
- Attention to detail and a responsible attitude towards quality and accuracy
- Professional manner
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sean Keown
- Job title
- Pharmacy Technician Team Leader
- Email address
- [email protected]
- Telephone number
- 0151 250 6061
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