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Job summary

Main area
Paediatrics
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
409-6579835-A
Employer
Mersey and West Lancashire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Ormskirk Hospital Trust
Town
Ormskirk
Salary
£24,625 - £25,674 per annum (pro rata)
Salary period
Yearly
Closing
22/04/2025 23:59

Employer heading

Mersey and West Lancashire Teaching Hospitals NHS Trust logo

Community Paediatric Administrator

NHS AfC: Band 3

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

We are looking to recruit  a paediatric  community administrator  within the Paediatric team at Southport and Ormskirk District General Hospital working  5 days a week between the hours 9am - 5pm.  Post holder may be required to travel to any of our community sites within West Lancashire.

The post holder will be responsible as the first point of contact for all enquiries to the service, for the registration of patients, booking patient appointments, to ensure all correspondence for the service is typed, and any other administration duties.

The learning and development opportunities are vast,  we consider the department to be an innovative and creative environment.

Main duties of the job

You should have excellent keyboard skills and experience working within an office setting. Good communication and telephone skills and the ability to work independently are also essential.

Maintain and improve working knowledge of EMIS and  system in relation to electronic patient data. Manage a number of  consultant patient lists operating in accordance with the Trusts Access Policy and in line with national Targets ensuring efficient and effective use of outpatient sessions and interventional sessions.

Communicate with internal and external individuals in a professional manner to ensure information is of the highest quality in accordance with Trust policies. 

Respect colleagues differences with equality and diversity to ensure rights are not infringed. Minimise risk in the use of sensitive information to ensure that the Data Protection Act 1998 is adhered to.

Carry out work as allocated by the Performance Pathway Coordinator & Operational Service Manager. Seek assistance if unsure of any procedure or policy. 

We can offer you:
Excellent opportunities for professional development and a friendly supportive team to work within the Paediatric team

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

     Rated Outstanding by CQC Inspection August 2018

     Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

     National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Detailed job description and main responsibilities

Please see attached job description for further details.

Closing Date - 22nd April 2025

Interview Date - 2nd May 2025

Person specification

Qualifications

Essential criteria
  • Educated to GCSE level in English and Mathematics and/or equivalent qualification or experience
  • RSA III typewriting / word processing skills and/or equivalent qualification or equivalent experience
  • ECDL and/or equivalent qualification or experience
Desirable criteria
  • Shorthand qualification and/or equivalent qualification or experience

Knowledge

Essential criteria
  • Comprehensive understanding of a range of administration / secretarial procedures
  • Experience in preparing for meetings
  • Microsoft Office software
  • Ability to work as part of a team
Desirable criteria
  • Understanding of Trust Internal Policies as appropriate
  • Experience of working within NHS
  • Experience using graphics software

Skills

Essential criteria
  • Excellent IT skills
  • Ability to communicate effectively at all levels
  • Ability to manage / prioritise workload and work to strict deadlines
  • Capability to adapt to new and unexpected situations
  • Ability to accurately maintain computerised and manual filing / documentation systems
  • Ability to use own initiative and work independently
  • Excellent time management and problem solving skills
  • Excellent interpersonal skills
Desirable criteria
  • Good numerical skills for compilation of statistics

Other

Essential criteria
  • Willing to undertake further training as required
  • Comply with Trust policies and procedures at all times
  • Understanding of confidential nature of role and awareness of GDPR
Desirable criteria
  • The ability to work flexibly in accordance with service needs, which may include some Saturday working

Employer certification / accreditation badges

Nursing TimesApprenticeships logoDisability confident leaderArmed Forces Covenant Gold AwardNavajo - Merseyside and CheshireCare quality commission - OutstandingDying to Work CharterStep into healthHappy to Talk Flexible WorkingNHS Rainbow Badge - BronzeDefence Employer Recognition Scheme (ERS) - GoldPeople Promise

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Julie Bourke
Job title
Directorate Manager
Email address
[email protected]
Telephone number
01695 65 6290
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