Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Knowsley UCR
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
350-CC6448244
Employer
Mersey Care NHS Foundation Trust
Employer type
NHS
Site
V7 Mersey Care Headquarters
Town
Prescot
Salary
£43,742 - £50,056 Per Annum
Salary period
Yearly
Closing
02/08/2024 23:59

Employer heading

Mersey Care NHS Foundation Trust logo

Clinical Team Manager

Band 7

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Job overview

An exciting opportunity has arisen for a Clinical Team Manager position supporting the Operational Manager to provide leadership  and  management  for the Knowsley Urgent Community Response Team.

This is an excellent opportunity for anyone wishing to develop their leadership and management skills.

The post will involve:

·       Liaising with the team to support and develop communication, standardised processes, rota management, sickness & absence monitoring, Radar reviews and development of supervision across the Urgent Care Service.

·       Education and Supervision of nursing staff across nursing services.

·       Roster production in line with Service delivery requirements and safer staffing agenda

·       Working with key stakeholders to establish clear pathways and processes to support consistent delivery of high-quality safe services for patients

·       Management and leadership of change projects across organisations in line with national, regional and local initiatives.

Represent the Operational Business manager/ Modern matron at meetings as required.

The team works alongside Medical Practitioners, Community Matrons, Medicine Management, Nursing staff, Occupational Therapists, Physiotherapists, Social Workers, Assistant Practitioners and Therapy Assistant. 

Shortlisting planned for 26 July

Interviews planned for 8 August

 

Main duties of the job

Please refer to the job description for further detail. This is not an exhaustive list. 

The post holder will have responsibility for the delivery of the clinical service in the defined area. The post holder will be required to provide team leadership and management to a team. The primary function of the role is to provide leadership, management, and communication to and for the team, ensuring the delivery of efficient, effective, co-ordinated and responsive high quality care to patients/clients.

Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Detailed job description and main responsibilities

Provide clinical leadership and management to the clinical team.

Be responsible for the delivery of the service within the area.

Work in partnership with other services/stakeholders etc., to enable patients/clients to be treated in the appropriate setting.

Ensure that the team provides a high quality service to its clients by providing caseload and clinical supervision.

Have full line management responsibility for the team ensuring appropriate delegation and delivery of patients/client care.

Ensure that teams work proactively in order to deliver anticipatory and maintenance care, providing a responsive service to patients/clients with both planned and unplanned care needs.

Maintain clinical credibility by providing clinical care and supporting members of the team within the clinical environment.

Participate in the development of caseload management across the local health economy.

Provide leadership and mentoring to those staff developing into a caseload management role.

Acts as an advocate and champion for patients/clients in a variety of forums and professional groups and challenge attitudes and behaviour.

Implement plans for the team including rotas and schedules/working patterns to ensure business continuity.

Practice autonomously and demonstrate evidence based clinical decision making.

Provide clinical expertise and knowledge to the team when managing complex and highly complex situations.

Assess patient/client conditions and consider a range of options when delivering complex and highly complex clinical care.

Work in collaboration with other stakeholders to deliver services to patients/clients.

Following holistic assessment of health needs, develop individualised care plans to fulfil those needs, with the involvement of patients/clients and carers.

Implement and evaluate care delivery for patients/clients with identified needs.

Ensure that all clinical activity provided by the team directly reflects the core objectives of health promotion, supported self-care, disease specific management, management of long term conditions and end of life/palliative care.

Set objectives by which performance will be monitored.

Work with the service lead to deliver local based services, by participating in meetings and communicating the outcomes to staff.

Provide reports to the service lead on staff and patient activity as requested.

Work in collaboration with others to support practice development and service modernisation.

Contribute to the development of role and service redesign.

Actively participate in policy and service development authoring protocols as required.

Provide induction to the local working environment, and policies for new team members and students.

Be an authorised signatory, ensuring probity in the authorisation of timecards and mileage claims.

Monitor budgets reporting over/under spending to the budget holder.

Undertake personal development plans (PDP) and ensure all team members

Contribute to the development of policy and services to reflect local needs

Have up to date PDPs, monitor Knowledge and Skills Framework (KSF) and reviews.

Ensure that all staff attend mandatory training.

Ensure that administration and clerical duties are appropriately delegated to clerical support officers.

Provide data that supports the monitoring of team contract and objectives.

Participate in audits and research, as required.

Participate in individual and group supervision.

Implement mentorship and clinical supervision with the team.

Ensure that record keeping within the team is consistent with professional standards.

Initiate training and development of team members. Monitor and maintain standards of patient care delivery. Including maintaining and monitoring of  clinical competency and standards of record keeping

In conjunction with the service lead, ensure systems are in place for the ongoing review and assessment of care provision and delivery.

Work within guidelines to identify and manage risk, reporting identified risks to the service lead.

Report any incidents as per Trust policies and support or undertake any investigations as delegated by the service lead.

Monitor and ensure that the quality of the patient care delivered by the team is evidenced based and supported by best practice, through the use of audit, caseload and clinical supervision.

Participate in patient satisfaction reporting to improve patient care.

Maintain registration in line with professional bodies.

Provide support to team members holding responsibility for mentoring students.

Identify skills deficits within the team identify methods of addressing these to support service delivery, improvement and development.

Person specification

QUALIFICATIONS

Essential criteria
  • Degree, or equivalent, or equivalent work based experience
  • Registration with relevant professional body
  • Masters level qualification or equivalent
  • Evidence of CPD/short courses

KNOWLEDGE/EXPERIENCE

Essential criteria
  • Demonstrable post registration/qualification experience
  • Experience of management and clinical leadership
  • Experience of successful multiagency work
Desirable criteria
  • First line management experience

VALUES

Essential criteria
  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet

Skills

Essential criteria
  • Evidence of influencing, motivating and negotiating with others to achieve change in relation to care.
  • Awareness of current national and local agenda in NHS and Social Care
  • Evidence of being able to communicate complex, sensitive information and advice on healthcare to patients/clients, carers and colleagues
  • Understanding how other agencies work
  • IT literate
  • Awareness of factors that contribute to good health and the importance of promoting these in line with organisational public health policy
  • Ability to work under pressure and manage a diverse workload
  • Excellent communication, organisational and interpersonal skills
  • Ability to understand and analyse complex data
  • Risk assessment skills
  • Ability to network with multidisciplinary colleagues
  • Self-management and motivation skills
  • Report writing skills
  • Confidence to challenge poor practice and ability to address difficult issues
  • Ability to travel to work across boundaries

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardCTP The Ministry of Defence partnering with Right ManagementDisability confident employerCare Leaver CovenantStep into healthArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Christopher Critchley
Job title
Operational Service Manager
Email address
[email protected]
Telephone number
07881006006
Additional information

Please contact me with any questions or queries. 

Apply online nowAlert me to similar vacancies