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Job summary

Main area
Mental Health- Bank
Grade
Band 3
Contract
Bank
Hours
Flexible working - 0 hours per week (As and When Required)
Job ref
350-MHC6410007
Employer
Mersey Care NHS Foundation Trust
Employer type
NHS
Site
V7 Building
Town
Prescot
Salary
£22,816 - £24,336 pro rata
Salary period
Yearly
Closing
05/07/2024 23:59

Employer heading

Mersey Care NHS Foundation Trust logo

Bank Health Care Assistant - Mental Health

Band 3

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Job overview

Are you caring, compassionate, flexible and have excellent communication skills?

If so, then we would like you to join us as a Nursing / Health Care Assistant on the Merseycare NHS Foundation Trust Bank where you will support our clinical teams in the delivery of a high standard of care by assisting with and carrying out a range of duties as directed by registered staff. This will be in line with individual care and treatment plans for patients and service users.

We are currently looking for applications for our Mental Health Care Division and our Medium Secure Unit. 

 

Main duties of the job

To carry out assigned duties, involving direct care and observation of service users under the guidance and indirect supervision of qualified staff.

To report to the qualified staff any observations made whilst providing care to service users activities and leisure, providing details of mental state and risk factors.

To work with service users on an individual and group basis as outlined in the care plan and as directed by the appropriate named lead professional.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Detailed job description and main responsibilities

To coordinate the assessment and delivery of a planned programme of care with guidance and indirect supervision from a qualified practitioner and to contribute to formal assessment and delivery of an individuals plan of care.

To assist with activities of daily living, social, recreational and occupational activities as agreed in the service user care plan.

To report general observations and provide feedback to a qualified practitioner both verbally and in written formats, if required. This should include any concerns arising from the service user physical or mental health.

To contribute to effective running of the service by providing and receiving
information to/from other departments or services. Ensure this information is provided in the most effective way i.e. telephone, fax or in writing.

To use a variety of verbal and non-verbal skills to overcome communication barriers presented by service users due to their mental health needs.

To contribute to maintaining a safe environment for service user in the community (where appropriate).

To carry out specific duties that contributes to the assessment of service users as requested by a qualified practitioner.

To develop and maintain links with other agencies and services, both statutory and voluntary (where appropriate).

To use skills and techniques, to de-escalate situations where service users become physically or verbally aggressive.

To carry out observations and inform the Registered Nurse of any concerns. e.g. temperature, pulse, respiration, blood pressure, diet and fluid intake, weight as requested by a qualified practitioner.

To contribute to the development of risk management plans for service users by reporting, to the qualified practitioner any issues or concerns regarding service users behaviour / action towards themselves or others.

Respond to the changing needs of service users.

Control the assessments of implemented individual service users care plans.

To undertake and understand the support of observations as per policy  (Levels 1- 4)

To carry out escorts with service users on and off the hospital site.

To support qualified nurses in the administration of medicines by acting as a witness.

Provide advice and guidance related health promotion to the service user.

Plan social and therapeutic work with service user using a range off therapeutic approaches.

Participate in presenting multi disciplinary reviews, daily reviews and handovers.

Undertake surveys and audits.

Assist in the collection of data from a variety of resource.

Person specification

Experience

Essential criteria
  • Experience working in a care setting
Desirable criteria
  • Experience of individuals with mental health problems or personal lived experience of mental health problems.

Knowledge

Essential criteria
  • Able to communicate effectively.
  • Understanding of issues of confidentiality.
  • Ability to work as a member of a team.
  • Ability to demonstrate a non-judgemental attitude.
  • Ability to work on own initiative under the supervision of a qualified practitioner.
  • Willing to work towards Level 3 Health Care
Desirable criteria
  • Good standard of education.
  • Qualification in craft, domestic skills, leisure or health equivalent to City & Guild Part 1, or 2 year experience working in a health setting.

Values

Essential criteria
  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Skills

Essential criteria
  • Ability to provide support and guidance to junior staff

Qualifications

Essential criteria
  • Care Certificate
  • Health & Social Care Level 2
Desirable criteria
  • Phlebotomy trained
  • Physical Health competency basic passport
  • MEWS
  • Level 2 Smoking Cessation

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardCTP The Ministry of Defence partnering with Right ManagementDisability confident employerCare Leaver CovenantStep into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nichola Thomason
Job title
Senior Clinical Manager
Email address
[email protected]
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