Job summary
Employer heading
Housekeeper
Band 2
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Job overview
We are seeking an individual to join our inpatient mental health service in our developed Housekeeper role.
You will enjoy working as part of a highly skilled and motivated team within a dynamic and busy environment to deliver excellent care.
Shortlisting planned for 12 July 2024
Interview planned for 16 July 2024
Main duties of the job
Under the supervision of a qualified practitioner the post holder will support the Team Manager and the nursing team to provide a clean and safe environment where the individual needs of service users are met in a timely and effective manner utilising best practice.
The post holder will work to assist with the continuity of care for the service users on their journey, through the acute service.
The post holder will demonstrate an attitude which respects and values service users’ and their carers.
The post holder will embrace the core values of the organisation and adopt the principles of Recovery. These principles will recognise the need to:
a) Promote safe practices
b) Value the aims of service users
c) Work in partnership and offer meaningful choice
d) Be optimistic about the possibilities of meaningful change
e) Value social inclusion
The post holder will carry out assigned tasks involving direct/indirect service user care and support service users under the supervision of a qualified practitioner.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.”
Detailed job description and main responsibilities
To assist patients to order food that meets their dietary requirements.
To promote a pleasant environment for eating, i.e. remove any clutter from tables.
Take responsibility for food stores, ensuring it is clean at al times, i.e. discard out of date food, stock rotation.
To ensure temperature of ward fridge is monitored as per trust policy.
To ensure food in fridge is labelled and stored correctly.
To take responsibility for the staff fridge, i.e. discard out of date food.
To establish a pleasant and welcoming atmosphere to patients, visitors and staff.
To carry out monitoring of service To establish delivery related to – cleaning, food, linen and the environment, with particular attention to the bathrooms and toilets (at agreed intervals).
To ensure all requirements for maintenance/repairs to equipment are reported in a timely manner to Estates.
To monitor response times for maintenance and report any issues to the Team Manager.
To maintain the cleanliness of all nursing equipment and trolleys.
To liaise with staff following the discharge of a patient with regards to the cleaning of the bed/bedroom in preparation for a new admission.
Check curtains/blinds are in good working order and rectify any faults.
To ensure that all alcohol gel dispensers are cleaned and replenished.
Monitor that correct waste management is being adhered to, especially confidential waste.
Keep notice boards and tidy and check that all posters/flyers are laminated and in date.
Keep patient information boards and displays up to date and clean and tidy.
Please refer to attached Job Description for a full list of duties and responsibilities.
Person specification
Qualifications
Desirable criteria
- NVQ 2 or equivalent level of experience within a care setting
Knowledge / Experience
Essential criteria
- Ability to function effectively as a team member.
- Experience of working within and environment of service users with mental health problems
Skills
Essential criteria
- Ability to communicate in a variety of settings with patients of varying levels of understanding
- Able to present factual information and refer questions to others where appropriateAble to present factual information and refer questions to others where appropriate
- Able to deal with sensitive issues with tact and diplomacy
- Ability to develop effective interpersonal relationships with colleagues in the health care settingAbility to develop effective interpersonal relationships with colleagues in the health care setting
- Basic understanding of mental illness
- Awareness of role of stock rotation/monitoring
Desirable criteria
- IT skills
- First Aid
- CPR Training
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Angela Roberts
- Job title
- Clinical team manager
- Email address
- [email protected]
- Telephone number
- 01744 415610
- Additional information
List jobs with Mersey Care NHS Foundation Trust in Support Services or all sectors