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Job summary

Main area
PA / Office Manager
Grade
Band 4
Contract
Fixed term: 12 months (May be more than 12 months as unknown)
Hours
Full time - 37.5 hours per week (Monday to Friday 9-5)
Job ref
350-MHC6489902
Employer
Mersey Care NHS Foundation Trust
Employer type
NHS
Site
Harry Blackman House
Town
St Helens
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
05/08/2024 23:59
Interview date
13/08/2024

Employer heading

Mersey Care NHS Foundation Trust logo

PA / Office Manager - Senior Leadership Team

Band 4

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Job overview

Fixed Term Post - To cover Maternity Leave

An exciting opportunity has arisen for the position of PA / Office Manager to the Mental Health Care Division Senior Leadership Team based at Harry Blackman House, Peasley Cross.  The post holder will be expected to line manage one Administrator.

The hours are full time 37.5 per week, Monday to Friday 9 am to 5 pm.

Job Purpose : 

To provide support to the Senior Leadership Team, to enable efficient and effective discharge of their roles and responsibilities.

To set up and manage databases and spreadsheets as appropriate to support them in the management of the business of the Mental Health Care Division and its smooth running.

To liaise with a wide range of people and agencies, both internally and externally on behalf of the Leadership Team, ensuring that a professional image is maintained and that urgent business is dealt with appropriately.

The post holder will form part of a team providing a comprehensive administrative support to the wider service.  Therefore there will be a requirement to provide cover arrangements for colleagues during periods of absence and increased activity.

Main duties of the job

To undertake the operational and administrative functions this will include:

Providing a full and comprehensive secretarial and administrative service to an excellent standard, ensuring a high level of accuracy is maintained at all times and accessing relevant  IT systems including Microsoft Office  programmes  to support this.

Provide a full diary management service including arranging meetings and minute taking.

Being first contact for the Senior Leadership Team and taking autonomous actions as appropriate.

Manage all incoming and outgoing mail, ensuring that urgent correspondence and messages are given priority.

Update and maintain mailing for distributing information and contact details.  Maintain an effective and secure filing system.

Ordering stocks and supplies using  NHS Logistics ordering systems.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Detailed job description and main responsibilities

Take responsibility for tasks that are delegated to you and ensure information and/or replies requested are pursued and received within the appropriate timescales. This will entail a good understanding of the work of the Division and the ability to foster good working relationships with staff internal and external to the Trust.

Maintain knowledge of NHS developments/initiatives both locally and nationally and Trust policies and procedures.

Organise and prepare meetings and agendas.

Planning, organising and managing events including Team Events, Away Days and External Events.

Take minutes as required, ensure deadlines for producing and circulating papers and minutes are agreed and met.

Arrange specific events and hospitality as required, e.g. conferences, seminars and workshops.

Essential to exercise initiative commensurate with the role and vital that confidentiality is maintained at all times. 

**Please refer to the Job Description and Person Specification for further details**

Person specification

Qualifications

Essential criteria
  • RSA III (or equivalent) Word Processing.
  • Proven competence in various IT packages. Audio typing skills.
Desirable criteria
  • RSA (or equivalent) Shorthand qualification at approx. 80wpm.
  • ECDL qualification.

Knowledge & Experience

Essential criteria
  • Experience of working at a similar level with proven admin/secretarial skills

Values

Essential criteria
  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Skills

Essential criteria
  • Ability to exercise initiative and work with minimum supervision.
  • Excellent communication skills.
  • Excellent inter-personal skills.
  • Excellent telephone manner.
  • Ability to ensure accuracy in work undertaken.
  • Tact/diplomacy.
  • Awareness of pressures requiring organisational and time management skills.
  • Understanding of people suffering from mental illness.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardCTP The Ministry of Defence partnering with Right ManagementDisability confident employerCare Leaver CovenantStep into healthArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Jennie Beckwith
Job title
Admin Service Manager
Email address
[email protected]
Telephone number
07956 440 652
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