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Detailed job description and main responsibilities

Quality and Performance

·       Lead and develop a culture where safety, quality and excellent patient care are consistently delivered and lead improvements and innovation in the delivery of acute services.

·       Develop and encourage a culture of continuous service improvement, and lead in the planning of innovative concepts, models, and practices for service delivery to improve patient care pathways and deliver on national access targets.

·       Ensure that the resources and facilities for the Directorates meet the needs of the services, implementing change programme as appropriate.

·       Work with clinical staff to develop changes in clinical practice through the development of evidence-based practice which complements the Trust’s Clinical Governance Strategy and Service and Financial Plan, working closely with the Director of Nursing and Head of Nursing and Quality.

·       Monitor performance against CQC, GIRFT reports and initiate appropriate action if needed, to ensure these standards are achieved and maintained.

·       Lead on Trust Organisational initiatives within the Directorates and support where necessary, initiatives within the Division.

·       Ensure all Trust Policies and Procedures are adhered to and make recommendation on their amendment where necessary.

·       Ensure that systems for corporate and clinical governance and application of the Trust’s assurance frameworks are in place and develop effective channels for risk management communication.

·       Establish and maintain systems for assessing service users’ views on the quality of services provided and for involving patients’ relative and their representatives in the planning and development of services, wider strategic management of Director of Nursing, Midwifery and Governance.

·       To develop and support a healthy working environment with an open culture that fosters high morale and commitment among all staff and promotes wellbeing, professional and personal development.

·       Participate in the General Manager on call rota.

Leadership

·       To provide a professional, senior management contribution across both Directorates, working in partnership with senior leads, Clinical Directors, leaders within the Division and others to deliver cost-efficient, high quality and responsive services.

·       Responsible for the delivery of activity plans within the Directorate, and introduction of processes to ensure delivery against plan and achievement of access targets within the Directorate. This includes engaging with clinicians to influence working practices and to embed required change.

·       Provide senior management support to ensure any problems or issues are swiftly resolved and develop and implement longer term solutions to issues raised, where required.

·       To deliver on key strategic work-streams and key objectives as directed by the Divisional Team and/or outlined by the Executive Board.

·       To ensure the establishment and maintenance of good relationships and communication throughout the Directorate and with the wider Trust, promoting a culture where clinical staff and other staff are actively involved in the decisions on how services are provided, governed and targets delivered.

·       To promote a professional work environment by role modelling behaviour, communication, and approach to work, and in all aspects by demonstrating the MWL vision and values.

·       Support the local operational teams in the development of service and financial plans to effectively manage resource allocation. Promote a culture where clinical staff and other staff are actively involved in the decisions on how services are provided, and targets delivered.

·       Develop effective partnerships with the Clinical Divisions and corporate functions in order to deliver the Strategic and Operational priorities of the Trust.

·       Strengthen links with essential service partners, such as local Clinical Commissioning Groups.

·       Lead the development of a comprehensive clinical governance framework for the Directorate. This will include supporting a culture that encourages risk reporting and associated learning.

·       Ensure all policies and procedures are adhered to by the Department.

Operational Management

·       Overall budgetary responsibility and accountability for the service areas, working with the multi-disciplinary team to ensure effective management of all delegated pay and non-pay budgets.

·       To report on the profit and loss of the service lines within the Directorate and ensure they perform to agreed plans and targets.

·       Develop and deliver agreed annual cash savings that are released due to efficiency savings and Transformation projects within the Trust Financial plan.

·       Work with the Finance Tea, to identify cost improvement plans that will improve financial performance throughout the financial year.

·       Embed a performance management framework that uses Service Line reporting.

·       Work with the Finance Team to develop and maintain a culture of financial control and accountability amongst both clinical and non-clinical staff in the Division.

·       Performances manage teams within the service areas, including agreeing and monitoring activity, access, financial, workforce and quality/safety targets.

·       Hold appropriate managers to account in the delivery of targets, the development and maintenance of high standards and ensuring staff, patients, carers, and the public are treated with dignity and respect.

·       Monitoring standards of service provision to improve the quality of patient care and safety in line with local/national guidelines.

·       Achievement of all relevant national and local performance standards through the establishment of performance objectives for the service area. In discussion with the Divisional Leadership Team, securing the infrastructure to support the levels of performance required.

·       Ensure activity and workforce reporting for the service area is accurate, timely, effective and contributes to the Organisations financial profile.

·       Develop the clinical leadership, managerial and business capability within the service area to bring about effective change.

·       Responsible for planning and management of service improvement within the defined area.

·       To Liaise and build a relationship with PALS Liaison Officers along with relevant external agents and develop systems/forums to collate patients/carers views on all aspects of hospital services.

·       Link with infection control teams to raise the profile of infection control in the Directorate to ensure appropriate use of isolation and maintenance of patient safety through effective management of infections.

·       To ensure Clinical Directorates meet their waiting list targets and contribute to the delivery of Key Performance Indicators.

·       To ensure that operational systems are delivered in the inpatient setting that support efficient patient flow and avoidance of delays.