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Job summary

Main area
Payroll
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
409-7119146
Employer
Mersey and West Lancashire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Jubilee Court
Town
St Helens
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
05/05/2025 23:59

Employer heading

Mersey and West Lancashire Teaching Hospitals NHS Trust logo

Payroll Administrator

NHS AfC: Band 3

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

Looking for a role which offers career progression? Want to become a Payroll Professional?

Well, an exciting opportunity has arisen for a well organised, comprehensive, and highly motivated Payroll Administrator within a well established and continuously growing Employment Services Department, who currently provide payroll services for 80,000 + members of the NHS community across England each month!

We are able to offer agile working with a 2 days minimum on site once training is complete – Equipment will be provided.

Please note, interviews may include assessment tasks.

Please Note: Under UK law, we are unable to sponsor candidates for VISAs for this position. Therefore, applicants must have the right to work in the UK without the need for sponsorship.

Main duties of the job

Your role will be to work alongside our Payroll Officers to accurately update the payroll system with changes to pay and pension contributions etc. To produce accurate and prompt salary payments to all staff, you will analyse, investigate, and resolve queries and discrepancies, and liaise with our customers providing advice as required.

Full training will be provided by our in-house Training team, who will guide and support you as you start your Payroll Professional journey.

Attention to detail is essential, as is providing excellent customer service- first time every time! Excellent communication skills, both written and verbal and the ability to build effective working relationships at all levels is a must.

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Detailed job description and main responsibilities

Please see attached Job Description for full details 

Advertising Date - 22nd April 2025

Closing Date - 5th May 2025

Proposed Interview Date - To be confirmed

 

Person specification

Qualifications

Essential criteria
  • CIPP/NVQ level 3 or ECDL/equivalent qualification and/or equivalent experience

Knowledge and Experience

Essential criteria
  • Significant administration experience
  • Knowledge of payroll procedures
  • Experience of using an electronic payroll system
  • Experience of working in a customer service environment
Desirable criteria
  • Knowledge of legislation applicable to payroll
  • Knowledge of NHS payroll procedures and legislation
  • Experience of processing NHS payroll

Skills

Essential criteria
  • Able to analyse data to investigate and resolve payroll enquiries
  • Able to provide accurate advice regarding payroll processes
  • Able to manage own workload and priorities to ensure payroll deadlines are met
  • Accurate data input requiring attention to detail and accuracy
  • Computer literate
  • Excellent communication skills
  • Able and willing to use own initiative
  • Able to maintain strict confidentiality
  • Confident to handle enquiries from all levels of staff
  • Able to complete complex manual calculations correctly
  • Able to complete and process complex expenses calculations
  • Effective customer service skills
  • Able to deliver high levels of productivity

Other

Essential criteria
  • Eager to learn and develop skills and knowledge
  • Flexible attitude to work
  • Able to work as an effective team member and work alone
  • Adaptable to change

Employer certification / accreditation badges

Nursing TimesApprenticeships logoDisability confident leaderArmed Forces Covenant Gold AwardNavajo - Merseyside and CheshireCare quality commission - OutstandingDying to Work CharterStep into healthHappy to Talk Flexible WorkingNHS Rainbow Badge - BronzeDefence Employer Recognition Scheme (ERS) - GoldPeople Promise

Documents to download

Apply online now

Further details / informal visits contact

Name
Samuel Williams
Job title
Payroll Operations Manager
Email address
[email protected]
Telephone number
0151 430 1714
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