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Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 4
Contract
Cyfnod Penodol: 6 mis (6 months from start date)
Oriau
Llawnamser - 37.5 awr yr wythnos (N/A)
Cyfeirnod y swydd
350-CC6617811-A
Cyflogwr
Mersey Care NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Hollins Park Hospital
Tref
Warrington
Cyflog
£26,530 - £29,114 Per Annum
Cyfnod cyflog
Yn flynyddol
Yn cau
24/12/2024 23:59

Teitl cyflogwr

Mersey Care NHS Foundation Trust logo

Team Leader

Band 4

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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

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Trosolwg o'r swydd

We are looking for an enthusiastic, motivated and dedicated team leader will enjoy challenges in doing a variety of tasks. The post holder will be responsible to provide a full range of administrative support to the team. They will support the Operational Manager clinical team to ensure that the service runs effectively and efficiently and that referrers, partners, service users and their families/carers experience a responsive and friendly service.

The post will be pivotal in providing administrative support to the team in the establishment of the community division clinical support portfolio.

The post holder will be required to work with minimum supervision and take the initiative in prioritising their workload to ensure service objectives and deadlines are met.

Experience is management of staff is an essential requirement. 

Prif ddyletswyddau'r swydd

The primary responsibility of the post holder will be to provide an efficient and responsive secretarial, administrative and organisational service to Community Services Division

 

The post holder will develop, maintain and monitor effective office and information systems. The post holder will undertake projects and functions as agreed by the Services Manager.

 

The post holder is responsible for ensuring the effective administration of the Childrens and Young Peoples services, agendas, taking minutes. Line management responsibilities for the admin staff within the service line.

Gweithio i'n sefydliad

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

To undertake the operational and administrative functions this will include:
1. Provide comprehensive PA support to the Division by processessing
documents, correspondence, reports as required for the Clinical and non clinical  Leadership  Team and assisting them with the processing of documents that she/he produces filing, audio typing, photocopying and the composition of letters.
2. Provide a full diary management service - booking meetings organising travel and  preparing complex travel itineraries.
3. Being first contact for the Team and taking autonomous action as appropriate.
4. Manage all incoming and outgoing mail, ensuring that urgent correspondence and messages are given priority.
5. Produce powerpoint presentations and overheads for presentations.
6. Update and maintain mailing for distributing information, and contact details.
7. Maintain an effective and secure filing system.
8. Set up and maintain an effective bring forward system.
9. Take responsibility for tasks that are delegated by the leadership team
information and/or replies requested are pursued and received within the appropriate 
timescales. This will entail a good understanding of the work of the Division and the 
ability to foster good working relationships with staff internal and external to the Trust.
10. Maintain knowledge of NHS developments/initiatives both locally and nationally and 
Trust policies and procedures.
11. Organise and prepare meetings and agendas.
12. Planning, organising and managing events including Team Events, Away Days and 
External Events.
13. Take minutes as required, liaising with the Divisional Director to ensure deadlines for 
producing and circulating papers and minutes are agreed and met.
14. Arrange specific events and hospitality as required, e.g. conferences, seminars and 
workshops.
16. Deal with matters arising from the clinical areas of work sensitively, and maintain confidentiality at all times.
17. Ensure the leadership team ares briefed on circumstances/developments that have 
occurred during their absence so they are in possession of all up to date facts.
Admin Team Leaders are required to present documents and information in an innovative way with the audience in mind.
Managing relationships
Receive guests and visitors professionally.
Establish and sustain good professional relationships with a wide range of 
people and agencies, both internally and externally.
Be courteous and responsive to general enquiries 
Organise hospitality for all visitors and/or Committee/Board meetings.
Have advanced key board skills and knowledge in use of Microsoft Office 
and use of databases and spreadsheets.
Set up and maintain databases for the management of the work of the 
Use the internet to retrieve information required and web based products to support the leadership team
Contribute to the smooth running of the service by working in a flexible and positive manner.
Develop office and secretarial practices to continually improve service delivery

 To maintain the dignity of service users at all times.
 To maintain service user confidentiality at all times.

Accountable to: Head of Admin Services 

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Good Standard of education to NVQ Level 4 or equivalent

Knowledge/Experience

Meini prawf hanfodol
  • Ability to liaise effectively with different disciplines of staff and the public
  • Ability to work in a confidential and sensitive manner
  • Excellent team worker
  • Ability to exercise initiative and judgement in prioritising and dealing with urgent correspondence and enquiries

Values

Meini prawf hanfodol
  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented

Skills

Meini prawf hanfodol
  • Good IT skills, including Microsoft Word, Excel, e-mail and internet
  • Prioritisation skills for own work and that of others.

Bathodynnau ardystio / achredu cyflogwyr

Fair Employment Charter Status - Aspiring LevelVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardCTP The Ministry of Defence partnering with Right ManagementNavajo - Merseyside and CheshireDisability confident employerCare Leaver CovenantStep into healthArmed Forces Covenant

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Andrea Turner
Teitl y swydd
Deputy Strategic Operational Lead
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg