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Job summary

Main area
Surgery
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
408-24-1185
Employer
Wirral University Teaching Hospital NHS Foundation Trust
Employer type
NHS
Site
Arrowe Park Hospital
Town
Wirral
Salary
£26,530 - £29,114 per annum pro rata
Salary period
Yearly
Closing
04/12/2024 23:59

Employer heading

Wirral University Teaching Hospital NHS Foundation Trust logo

Medical Secretary - Upper Gastrointestinal

Band 4

Apprenticeship Eligibility Criteria 

Should this vacancy be recruited as an apprenticeship, the following criteria will apply:

UK nationals or other persons with a right of abode have an eligible residency status if they have been ordinarily resident in the UK or the British Overseas Territories, or the Crown Dependencies (Channel Islands and Isle of Man) for at least the previous 3 years on the first day of the apprenticeship.

To find out why you should apply for a role at Wirral University Teaching Hospital, please view our video and listen to what our staff say working at WUTH is really like: https://youtu.be/Z5oMaNXprn8

 

Job overview

An exciting opportunity has arisen for a Medical Secretary within the Surgical Division working within Department of Upper Gastrointestinal team  at the Arrowe Park site.

The successful candidate will have the AMSPAR qualification or equivalent experience; they should be organised, approachable and happy to help.

Please expect in your interview to undertake a short typing test.

This post is to cover office hours between 08:30 until  17:00. Working hours will be reviewed on appointment. (potentially 1 working day from home available )

Main duties of the job

This interesting and varied role requires the ability to work well on your own initiative whilst being committed to teamwork as you will need to work with others to meet the patients’ needs.

This position also requires good communication skills, the ability to meet the demands of working in a busy environment and is able to represent the department with due professionalism.

You will responsible for implementing and managing systems for the office/team workload, ensuring work is completed within strict timescales.

You will need to exercise your judgement and initiative based on experience and knowledge of arising problems and taking appropriate action to resolve situations, including follow up with investigation results, ensuring that all results are presented to medical staff and subsequently auctioned/filed into patients medical records.

You will have the ability to work under pressure, prioritise your workload and to deal with confidential and sensitive issues in a professional manner.

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Detailed job description and main responsibilities

Please see Job overview & attached Job description for further information about the Medical Secretary position available with WUTH.

Person specification

Qualifications, Specific Experience & Training

Essential criteria
  • AMSPAR Medical Secretarial Diploma or equivalent experience
  • RSA 111 word processing or equivalent
  • Experience of audio typing
  • Experience of using own initiative and prioritising workload, using organisational skills
  • Previous administrative experience working with in the NHS or medical environment
Desirable criteria
  • Experience of supervising more junior staff

Knowledge & Skills

Essential criteria
  • Excellent IT skills including use of Microsoft Office
  • Excellent time management/ organisational skills
  • Awareness of Trust guidelines regarding complaints, confidentiality etc.
  • Awareness of relevant NHS/departmental targets for example 18 week RTT and cancer
Desirable criteria
  • Experience of using CERNER or relevant patient database

Person Attributes

Essential criteria
  • Ability to deal with sensitive issues with tact and diplomacy.
  • Polite, conscientious, courteous and of smart appearance.
  • Able to recognise and escalate issues out of scope of role
  • Ability to exercise independent judgement when problems arise
Desirable criteria
  • Ability to remain calm when working under pressure
  • Ability to communicate in a professional manner with patients, relatives, Trust staff and other departments.
  • Ability to work independently or as part of a team – self-motivated.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Navajo - Merseyside and CheshireDisability confident employerNHS Rainbow badgeHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Carla Sutton
Job title
Business Support Manager
Email address
[email protected]
Telephone number
0151 604 5111
Additional information

Extension x7179

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